Aspire Fertility
About Aspire Fertility
Aspire Fertility is a highly-regarded fertility clinic in Texas, with multiple full-service locations across Austin, Dallas-Fort Worth, Houston, and San Antonio, renowned for its comprehensive assisted reproductive care. The clinic is dedicated to helping individuals and couples build families through advanced fertility treatments.
Core treatments: In vitro fertilization (IVF), intrauterine insemination (IUI), preimplantation genetic testing (PGT), donor egg programs, LGBTQ+ fertility programs, and fertility preservation (egg freezing). Clinical focus and indications: The team expertly manages cases involving recurrent pregnancy loss and integrates advanced techniques for improved embryo selection.
Within its beautiful Dallas facilities, Aspire Fertility is appreciated for its calm waiting rooms and a compassionate, patient-centered approach that streamlines appointments and reduces stress. Patients consistently highlight the exceptional kindness, professionalism, and supportive communication from the award-winning medical team.
check_circleWhy choose Aspire Fertility?
- check_circle1. Expert Medical TeamDr. C. Mansfield, Dr. Wu, and Dr. Renee Rivas consistently deliver knowledgeable, personable care. They explain procedures clearly, stay up‑to‑date with the latest data, and adjust treatment plans based on individual needs, earning high praise for their bedside manner.
- check_circle2. Supportive Staff & CommunicationThe clinic’s staff, especially RN Erika Lee, are described as kind, responsive, and easy to reach. The patient app consolidates documents and messages, and many patients note rapid replies to inquiries and helpful guidance throughout the journey.
- check_circle3. Comfortable Patient ExperiencePatients feel welcomed and emotionally supported, with staff showing empathy during miscarriages and offering practical help such as assisting with travel challenges. The environment is described as warm, upbeat, and focused on patient well‑being.
warningWhat to watch out for at Aspire Fertility?
- warning1. Billing & Insurance MismanagementMultiple patients received unexpected large bills after being told insurance would cover services. Delayed refunds, incorrect preauthorizations, and vague portal messages create significant stress and financial uncertainty.
- warning2. Rude Front‑Desk InteractionsSome callers experienced unprofessional behavior from scheduling staff, including dismissive remarks, threats of collections, and a lack of courtesy when enforcing a no‑children policy without prior notice.
- warning3. Poor Phone & Portal ResponsivenessPatients frequently report long wait times for callbacks, unanswered voicemails, and repeated follow‑ups needed to obtain basic information, indicating a systemic communication gap.
Aspire Fertility — Patient Reviews
Filter reviews by patient language
Using an alias but was going through the process to donate my eggs and started the shots, pills, bloodwork and so much more. I missed one monitoring appointment (told them those times didn’t work for…
Clinic response
16 September 2026
We are truly sorry to learn of your concerns regarding our offerings and our staff. We understand that clear communication and a supportive atmosphere are crucial for everyone. We are reviewing our internal processes and staff conduct to ensure that all individuals receive the highest level of respect and attention. Your feedback is important as we continuously strive to enhance our offerings. Please contact us at (214) 414-3806 to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.
"I had a wonderful experience with Dr. Renee Rivas and her exceptional team while managing my endometritis. Dr. Rivas provided prompt, proactive care every single month without any delays, ensuring…
Clinic response
16 September 2026
We are dedicated to providing an outstanding experience at our practice. Thank you for your feedback!
I have loved Dr. Mansfield and her medical team! They are extremely knowledgeable, kind, and comforting. The front desk staff is always so pleasant also! If you’re looking for a great team this is…
Clinic response
16 September 2026
Your glowing review truly brightens our day! We are thrilled to know that our team's dedication to knowledge and comfort is so evident. It is an honor to receive such high praise.
My in-person visit with Aspire was just as impressive. From the moment I walked in, the front desk team made check-in fast and welcoming, and the clinic was clean and comfortable. …
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Clinic response
16 September 2026
We appreciate your 5-star rating!
If I can give a zero star I would. This is by far the worst fertility experience I’ve ever had. Dr. Mansfield is not attentive to her patients, you have to use an app to communicate with her staff…
Clinic response
17 August 2026
Thank you for taking the time to share your experience. We're sorry to hear that your time with us did not meet your expectations, as this is not the standard of care we strive to provide every patient. We understand how important clear communication and attentive care are, especially during such a personal and often stressful journey. We take feedback like this seriously and encourage you to reach out to our office directly so we can better understand your experience. We wish you the very best on your continued path forward.
They are so amazing and supportive. Dr. Rivas has been wonderful and I am very hopeful that I will finally have my little one ☺️
Clinic response
18 July 2026
We are so pleased to read your positive feedback! Our team works diligently to provide excellent support to everyone. Your hopeful sentiments are truly valued.
Aspire Fertility Dallas was disappointing, especially during a mid-cycle FET protocol. Communication felt disjointed and coordinator, Gayatri worst one to work with and all others work remotely, and…
Clinic response
18 July 2026
Thank you for taking the time to share your feedback. We're sorry to hear that your experience did not meet your expectations. Because we respect patient privacy, we're unable to discuss the details of an individual's care in a public forum. Our team is committed to providing compassionate, individualized care while maintaining a safe and respectful environment for both our patients and staff. We wish you the very best as you move forward.
I cannot say enough good things about our experience with Dr. Mansfield. She is absolutely made to be a doctor in such a sensitive, emotional environment like this. Incredible bedside manner; so…
Clinic response
18 July 2026
We are so grateful for your wonderful review! It means so much to us that our dedication to excellence is recognized. We are truly appreciative of your sentiments and are committed to maintaining a supportive and professional atmosphere for everyone.
Dr Rivas has very good bedside manner and although the journey is emotional at times, her bright energy makes you feel better when she enters the room. She is good at customizing treatments when…
Clinic response
18 July 2026
We are delighted to receive your positive feedback! Our team is dedicated to providing compassionate and individualized attention to everyone. We are pleased to know that our efforts to create a supportive atmosphere are appreciated.
My wife and I have been using AF for our family planning journey and they have not disappointed. Our IVF coordinator Leah has really helped this journey go so smoothly. Attentive, thorough, and…
Clinic response
18 July 2026
The positive feedback you shared is truly valued! We are dedicated to maintaining a supportive setting and offering outstanding assistance to all who seek our services. This encouragement inspires our entire staff.
Aspire Fertility — FAQ
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