Aspire Fertility Medical Center Satellite
About Aspire Fertility Medical Center Satellite
Aspire Fertility Medical Center Satellite in San Antonio, Texas, is a highly regarded fertility clinic renowned for its comprehensive reproductive services and patient-centered approach. This facility is part of a larger network dedicated to helping individuals and couples achieve their family-building goals.
Core treatments: In vitro fertilization (IVF), IVF with donor eggs, ICSI, IUI, egg freezing, egg donation, gender selection, and genetic testing. Clinical focus and indications: The team expertly manages a wide range of fertility challenges, including recurrent pregnancy loss and complex cases requiring advanced genetic diagnostics.
Within its professional and clean environment, Aspire Fertility Medical Center Satellite is frequently praised by patients for its compassionate clinical team and thorough communication, ensuring individuals feel like valued patients, not just a number, throughout their fertility journey.
check_circleWhy choose Aspire Fertility Medical Center Satellite?
- check_circle1. Compassionate Clinical TeamDr. Browne delivers transparent, gentle, and knowledgeable care, while NP Cheryl Koone consistently provides empathetic guidance, detailed explanations, and a comforting presence. Their combined approach makes patients feel heard and supported throughout complex fertility procedures.
- check_circle2. Thorough CommunicationConsultations include extensive question‑and‑answer sessions, with staff taking ample time to explain treatment options, lab processes, and next steps. Patients report feeling well‑informed and confident after each visit.
- check_circle3. Clean, Professional EnvironmentThe clinic’s lobby and examination rooms are described as spotless and welcoming, contributing to a calm atmosphere that eases patient anxiety during sensitive appointments.
warningWhat to watch out for at Aspire Fertility Medical Center Satellite?
- warning1. Unexpected Billing PracticesMultiple accounts describe advance payments followed by surprise additional charges of several thousand dollars, with inconsistent explanations about insurance coverage and aggressive collection attempts.
- warning2. Delayed Follow‑Up CommunicationPatients experience slow or absent updates on lab results, next‑step instructions, and file transfers, often requiring repeated calls and extended waiting periods to obtain information.
- warning3. Appointment Scheduling IssuesFrequent last‑minute cancellations and long wait times for scheduled consultations create inconvenience, especially for patients who must take time off work.
Aspire Fertility Medical Center Satellite — Patient Reviews
Cheryl was very sweet from beginning to end. She was very attentive and informative. She listened to my concerns and thoughts. I felt very comfortable and left knowledgeable of my labs. She is an…
Clinic response
27 September 2026
Thank you! We appreciate you posting a review and are happy to receive your positive feedback!
Do not use this clinic unless you are prepared to receive bills for services you never agreed to. My treatment ended two years ago, and in the signed paperwork I clearly selected that all remaining…
Clinic response
19 August 2026
We're sorry to hear that your experience did not meet your expectations. Because we respect patient privacy, we're unable to discuss the details of an individual's care in a public forum, but we encourage you to reach out to our office directly so we can look into the billing issue. Please contact us at 210-337-8453. Our team is committed to providing compassionate, individualized care while maintaining a safe and respectful environment for both our patients and staff. We wish you the best moving forward!
Cheryl Koone is the best! I always look forward to my visits with her. Highly recommend Aspire!
Clinic response
19 August 2026
We are delighted to receive your positive comments! Our team members strive to create a welcoming atmosphere for all. We are pleased to know our efforts are recognized.
Called looking for what services/treatments were offered for couples dealing with PCOS other than IVF and IUI. I was told they offer IVF and IUI however to know about what other treatments and…
Clinic response
20 July 2026
Thank you for sharing this feedback. We understand how frustrating it can be to feel like you need more information before deciding on next steps. Aspire offers a range of treatments for PCOS beyond IVF and IUI, including ovulation induction, medication management, and lifestyle and nutrition support, and we want every patient to feel informed from the very first conversation. Every patient is different and requires a specific care plan which is why we ask our patients to come in for a consultation to avoid giving medical advice over the phone, especially if we do not have your medical history. If you'd like to talk through your options, please reach back out to our care team.
Very nice office. Dr Koone was very nice and very sweet and informative. I look forward to going back. Didn’t feel rushed uncomfortable or anything like that. Felt important
Clinic response
20 July 2026
Your glowing remarks truly brighten our day! We are so pleased to learn that our environment felt welcoming and our team members were helpful and informative. Ensuring everyone feels valued and comfortable is always our goal.
The office gives a very safe and wholesome feeling. The staff was sweet and very informative. Dr. Aimee Browne was AMAZING very sweet, soft spoken, and informative. She made me feel safe and seen. I…
Clinic response
21 May 2026
Your positive words are truly appreciated! We are delighted to hear that the atmosphere was comforting and that our team provided professional support. It is our ongoing goal to ensure everyone feels secure and well-informed.
Very corrupt and fraudulent finance department they have. They find ways to charge you for no reason, no proof and when you ask for proof of their bill, they don’t hand it to you. This facility must…
Clinic response
21 May 2026
Thank you for sharing your concerns. We take feedback regarding billing and financial practices very seriously, especially when it involves questions about transparency and documentation. What you’ve described is concerning and not aligned with the standards we expect from our teams. Patients should always feel confident that charges are clearly explained and supported with appropriate documentation. Because this involves specific account details, we’re unable to address it here, but we would like the opportunity to review this with you directly and ensure everything is fully clarified. Please contact us at 210-337-8453 so we can look into this promptly and work toward a resolution.
Very disappoiting experience with this company. They send bills for storing eggs although we didnt give them permission at the first point, because from all eggs only one was healthy and last two…
Clinic response
21 May 2026
Thank you for bringing this to our attention. Concerns related to billing transparency and documentation are taken very seriously, and what you’ve described is not aligned with the standards we expect from our team. We recognize how frustrating it is when this clarity is not provided. To protect your privacy, we’re unable to address specific details here, but we would like the opportunity to review this with you directly and ensure everything is fully clarified. Please contact us at 210-337-8453 so we can prioritize your case and work toward a resolution.
I rarely write reviews, but this experience has been devastating and cannot go unmentioned. Our family trusted Aspire Fertility with something incredibly important. Tragically, under their care, we…
Clinic response
21 May 2026
We are truly saddened to read about your experience and the loss your family has endured. We take concerns like this very seriously, especially when they involve loss, consent, billing, and trust. This is not the experience we want for any patient, and we understand how deeply distressing it must feel to continue receiving statements for a service you believe you declined. We would like the opportunity to review this matter immediately and ensure your concerns are escalated to the appropriate leadership team. Because this involves personal medical and billing information, we are unable to address the details publicly, but we do want to connect with you directly, review the documentation, and work toward a clear resolution. Please contact us directly at 210-337-8453 so we can prioritize this review. Again, we are truly sorry for the additional pain this situation has caused during an already heartbreaking time.
I was diagnosed with PCOS when I was 18, and after being with my husband for 11 years and having no luck conceiving, we decided to see Dr. Browne for help. She quickly got to work looking for the…
Clinic response
21 April 2026
We are so glad to receive such positive feedback! Our team is dedicated to providing support and guidance. It is gratifying to know that our commitment to service is valued. We appreciate you taking the time to share your thoughts.
Aspire Fertility Medical Center Satellite — FAQ
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