About Boston IVF

Boston IVF in the United States provides modern fertility care supported by decades of data and advanced laboratory technologies.

Core treatments: The clinic offers a wide range of options including In Vitro Fertilization (IVF), Intrauterine Insemination (IUI), genetic testing, and fertility preservation services such as egg freezing.

Patients appreciate the thorough and professional guidance provided by the doctors during consultations.

check_circleWhy choose Boston IVF?

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    1. Compassionate and Supportive Staff
    Many patients have reported that the nurses and doctors at Boston IVF are incredibly compassionate and supportive throughout the fertility process. They often describe a personal touch, where staff take the time to make them feel understood and cared for, helping to alleviate some of the emotional stress associated with fertility treatments.
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    2. Success Stories
    Numerous families have shared their success stories, with many achieving pregnancy and welcoming healthy babies after treatment at Boston IVF. This clinic has played a vital role in helping individuals realize their dreams of parenthood, making it a well-regarded option for fertility assistance.
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    3. Professional and Knowledgeable Medical Team
    Patients often commend the doctors at Boston IVF for their professionalism and extensive knowledge in reproductive endocrinology. Many assert that the medical staff is adept at addressing patient concerns and providing detailed information about treatments, which is crucial in navigating complex fertility issues.

warningWhat to watch out for at Boston IVF?

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    1. Poor Communication
    A common complaint among patients is the poor communication from the clinic, including extensive delays in returning calls and messages. Many have expressed frustration with having to play 'telephone tag' with staff, particularly when timely communication is critical in fertility treatments.
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    2. Administrative Errors
    Several reviews highlighted serious administrative errors, such as incorrect scheduling and mishandling of medical records, leading to unnecessary stress and inconvenience for patients. These mistakes have reportedly resulted in lost samples and delayed treatments, compounding the emotional strain of fertility issues.
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    3. Lack of Empathy from Certain Staff Members
    While many staff members are praised for their care, some patients have experienced a lack of empathy, particularly from nursing staff when addressing errors or frustrations. This perceived insensitivity can make patients feel neglected during a vulnerable time in their lives.
3.9
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491 reviews
Based on real patient reviews

Boston IVF — Patient Reviews

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S*** N.
13 October 2026
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Truly a horrible experience with possibly the rudest support staff in healthcare.

Clinic response

14 October 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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G*** A.
7 October 2026
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They just tried to gain money from you and do not care about the patient. I had an initial virtual call with them and Dr. Sandy Li just ran over a presentation to me. Boston IVF then charged me for…

Clinic response

10 October 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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J*** H.
6 October 2026
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AVOID !!!!! They need to be investigated for malpractice and fraud. My husband and I wasted a year at BIVF. First, you are nothing but a lab rat to this company. The nursing team all the way to the…

Clinic response

10 October 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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E***
5 October 2026
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Communication with Boston IVF was terrible. They seemed really disorganized.

Clinic response

10 October 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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E*** M.
20 September 2026
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Again Dr. Kim Thornton didn’t show up to our scheduled appointment.

Clinic response

26 September 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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S*** S.
2 September 2026
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I am forever thankful for Boston IVF. After having a horrible experience at another fertility clinic, I went to them in 2022. I received the medical diagnosis for my infertility. Since 2022, I now…

Clinic response

17 September 2026

Thanks for taking the time to leave a review. We’re glad you had a positive experience!

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L*** L.
28 August 2026
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The providers and staff we have interacted with have been kind and professional, but unfortunately communication has been very frustrating. It is extremely difficult to get messages or phone calls…

Clinic response

17 September 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

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N*** B.
25 June 2026
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Can't ever get this place to call you back. Truly. To make an appointment, get an update. It's wild that they are still in business with such poor customer service. The Doctor that I had was…

Clinic response

19 July 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com. Please contact our office to discuss your concerns further. We are eager to address any issues you may have and work towards a resolution.

C
C*** B.
10 June 2026
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I had a telehealth visit with Dr. Pauli over zoom yesterday and it went very well. He is professional, kind, very informative and answered all my questions regarding egg freezing. I look forward to…

Clinic response

19 June 2026

We’re so grateful for your review. Thanks for sharing your thoughts!

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K*** B.
28 April 2026
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Not sure where to start, cause I don't know how to make it short We in April of 2026. There's been a Prior auth from the insurance since April 4th. I called the insurance cause theres one of the code…

Clinic response

20 May 2026

Thank you for your comments. To protect patient privacy and comply with healthcare regulations, we’re unable to discuss individual health information publicly. However, we are committed to delivering high-quality care to all our patients and take all feedback seriously. If you would like to share more about your experience or discuss your care, we encourage you to contact our Practice Operator by emailing feedback@ivirma.com.

Boston IVF — FAQ

smart_toyAI-generated
Boston IVF reports more than 150,000 successful births since its founding in 1986, averaging 11 babies born each day across its network. The clinic performs over 8,000 IVF cycles annually, and its extensive 35‑plus years of outcome data guide treatment decisions, contributing to consistently high pregnancy rates that surpass national averages. While specific age‑stratified percentages are not disclosed, the volume of cycles and the large number of live births underscore a strong track record of success in both fresh and frozen embryo transfers, as well as donor‑egg IVF cycles.

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