Carolinas Fertility Institute - Charlotte
About Carolinas Fertility Institute - Charlotte
Carolinas Fertility Institute - Charlotte is a highly regarded fertility clinic in Charlotte, North Carolina, known for its comprehensive approach to reproductive medicine and advanced assisted reproductive technologies.
Core treatments: In vitro fertilization (IVF), intrauterine insemination (IUI), egg donation, egg freezing, embryo donation, and genetic services.
Clinical focus and indications: The team specializes in helping couples achieve their parenting dreams, including those who have experienced unsuccessful treatments at other clinics.
Patients consistently praise the compassionate care and supportive staff at Carolinas Fertility Institute - Charlotte. Many highlight the personalized physician access and the clinic's commitment to guiding patients through every step of their fertility journey, often after previous unsuccessful attempts elsewhere.
check_circleWhy choose Carolinas Fertility Institute - Charlotte?
- check_circle1. Compassionate CarePatients have reported that many doctors at CFI, such as Dr. Garneau and Dr. Y, are not only knowledgeable but also exceptionally empathetic. They take the time to explain every step of the treatment process and are willing to answer questions thoroughly.
- check_circle2. High Success RatesMany reviews highlight that despite the challenges faced during treatments, numerous patients have achieved successful pregnancies after undergoing procedures at CFI, underscoring the clinic's proficiency in complex fertility cases.
- check_circle3. Supportive StaffMultiple reviewers noted that the nurses and administrative staff at CFI are attentive and caring, making patients feel valued and supported throughout their treatment journey.
warningWhat to watch out for at Carolinas Fertility Institute - Charlotte?
- warning1. Poor CommunicationNumerous reviews cite difficulties in reaching clinic staff by phone, which has led to frustration among patients who feel ignored. The lack of a patient portal compounds this issue, leaving patients feeling disconnected from their treatment plans.
- warning2. Billing ConcernsMany patients have voiced dissatisfaction with the billing department, noting unexpected charges and lack of clarity regarding payment obligations. Instances of double billing and collection issues add to the frustration, making the financial aspect of treatment particularly daunting.
- warning3. Inconsistent Doctor EngagementClinician familiarity with patient histories has been inconsistent, with some patients reporting that their doctors seemed unaware of their specific treatments during appointments. This lack of personalized attention can contribute to feelings of being merely a number.
Carolinas Fertility Institute - Charlotte — Patient Reviews
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⭐ 1/5 — Extremely Disappointing Experience Unfortunately, I cannot recommend this clinic due to their terrible scheduling process and poor communication.My husband is already a patient here, and I…
I cannot say enough wonderful things about Dr. Messen and the entire team at Carolina Fertility Institute. From my very first appointment through my egg retrieval today, every single person has made…
I cannot say enough wonderful things about Carolinas Fertility Institute. Today was my embryo transfer day, and the entire experience was absolutely incredible. Great Service: From the moment we…
I had a great experience at this clinic and will return for future fertility needs. We thought highly of the nurses and doctors, especially Dr. Mesen. I now have an almost 2.5 month old! Very…
If I could give 0 stars - that would be my rating. I am sharing concerns about my experience, particularly regarding organization, communication, and coordination of care during 2 IVF cycles in both…
I have called on multiple occasions called and left messages requesting a refund for my consultation fee since this office can't see me until February 2021 and since my insurance won't cover the…
Clinic response
17 October 2021
We are sorry that you were frustrated in getting your refund in a timely manner, as we process refunds weekly. Our office has spoken with you and payment was mailed. We wish you the best in your future care plans and are sorry we could not schedule your visit sooner.
We did one IVF cycle here with Dr. Messen and even though not successful Dr. Messen was great the whole time. I got to see him a lot compared to the other clinics I’ve been to where you hardly ever…
We had a little bit of a bumpy start before IVF but things seemed to change. The nurses and Dr Mesen have all been absolutely incredible. Heather has been our primary nurse and she is such a…
We are so grateful for Dr Mesen and the amazing nurses and staff at CFI! Over the course of 16 months we received compassionate and individualized care. We truly could not have pictured a kinder…
Someone who knows if even having my cut tubes it is possible to do this treatment thank you
Carolinas Fertility Institute - Charlotte — FAQ
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