Clinica Genesis of Human Reproduction
About Clinica Genesis of Human Reproduction
Clinica Genesis of Human Reproduction in Brasília, Brazil provides dedicated fertility services.
Patients frequently highlight the responsive coordinators who provide detailed guidance and attentive support.
check_circleWhy choose Clinica Genesis of Human Reproduction?
- check_circle1. Expert Medical TeamDr. Adelino Amaral, Dr. Maria Eduarda, Dr. Marcela Garcia, and Dr. Natália consistently deliver skilled, compassionate care. Patients cite successful pregnancies on first IVF attempts and praise the doctors' ability to tailor protocols for complex cases.
- check_circle2. Warm Front‑Desk ServiceReceptionists such as Rosane and Rosa Achilla are described as polite, attentive, and proactive, often providing extra assistance like coffee service and rapid appointment handling, which enhances the overall patient experience.
- check_circle3. Comprehensive SupportThe clinic offers psychological counseling, clear financial explanations, and convenient amenities like multiple parking options and nearby dining, contributing to a holistic and stress‑reducing treatment environment.
warningWhat to watch out for at Clinica Genesis of Human Reproduction?
- warning1. Reception Delays and RudenessSeveral patients experienced waiting periods of up to two hours, being skipped in favor of later arrivals, and encountering rude or dismissive staff, which created feelings of disrespect and frustration.
- warning2. Billing and Insurance IssuesComplaints include non‑existent invoices, extra cash fees for debit payments, insurance coverage being withdrawn, and invoicing errors that led to tax complications for patients.
- warning3. Inconsistent CommunicationPatients report unanswered WhatsApp messages, lack of timely updates after complications, and varying personnel during imaging exams, resulting in confusion and reduced confidence in care continuity.
Clinica Genesis of Human Reproduction — Patient Reviews
Filter reviews by patient language
Excellent clinic. I was always very well attended to. Welcoming and very competent professionals.
Clinic response
9 October 2026
Muito obrigado pelo feedback. Conte conosco, Vitória!
Great service... They were very attentive to us
Clinic response
9 October 2026
Ficamos felizes com seu retorno! Conte conosco, Jailton.
Very excellent doctor She is very attentive and human Looks at every detail, excellent consultation
Clinic response
9 October 2026
Prezamos muito pela qualidade do nosso atendimento. Obrigado pelo feedback, Maria! Conte conosco!
Amo essa clínica, profissionais competentes e comprometidos. Dra. Hotomi é referência em reprodução humana, minha médica, já temos nosso primeiro milagre e em breve seremos agraciados com mais um! Um…
Clinic response
9 October 2026
Agradecemos em nome de todos os profissionais da Genesis. Conte conosco, Aline!
The clinic is composed of excellent professionals, very humane and competent! Very dear and welcoming people.
Clinic response
9 October 2026
Agradecemos em nome de todo o time. Conte conosco, Laura!
Pleasant place, impeccable service, Ana took great care of me, a polite and very friendly young woman.
Clinic response
11 October 2026
Muito obrigado pelo feedback, Valéria. Conte conosco!
Great place, excellent staff, super attentive to patients
Clinic response
9 October 2026
Conte conosco, Isah! Obrigado pelo feedback.
I took my mother and the service was great, I highly recommend it!!!
Clinic response
9 October 2026
Que ótimo saber disso. Conte conosco, André!
My experience was the worst possible, I used the clinic for an IVF procedure for embryo freezing. We did all the previous exams and they were all normal and we used the medication correctly (very…
Clinic response
9 October 2026
Prezada Eliane, lamentamos que o tratamento não tenha sido exitoso desta vez. O sucesso depende de muitos fatores e não é possível assegurar com absoluta certeza que a gestação acontecerá. Mas, tenha certeza de que, na Genesis, prezamos pela qualidade dos insumos utilizados, temos profissionais experientes e atualizados, equipamentos de ponta e compromisso com a oferta do melhor atendimento possível. Estamos à disposição e agradecemos sua compreensão.
I was seen by Dr. Fernanda for the insertion of the Implanon. She treated me extremely well, during the procedure she explained the procedure to me and I felt more confident. Thank you Dr. Fernanda.
Clinic response
11 October 2026
Agradecemos em nome da Dra. Fernanda e de toda a equipe Genesis. Conte conosco, Tallissa!
Clinica Genesis of Human Reproduction — FAQ
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