3.6
starstarstarstarstar
120 reviews
See all reviews

About Fertilab S.A.

Fertilab S.A. in Buenos Aires, Argentina provides specialized assisted reproduction diagnostic and treatment services with the support of professional staff and advanced technology.

check_circleWhy choose Fertilab S.A.?

  • check_circle
    1. Skilled Medical Professionals
    Patients particularly highlight the expertise and dedication of Fertilab's doctors, such as Dr. Matías Santomé and Dr. Julieta Briones. Their commitment and ability to provide detailed explanations and emotional support throughout the treatment process contribute significantly to positive patient outcomes.
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    2. Compassionate Care
    Many reviews emphasize the warm and empathetic approach of the staff, which helps patients navigate the emotional challenges of fertility treatments. This supportive environment can ease anxiety and foster a sense of trust during difficult times.
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    3. Successful Treatments
    A substantial number of clients report successful pregnancies and express gratitude for the treatment they received at Fertilab. The clinic’s medical team is credited with helping patients realize their dreams of parenthood, fostering a sense of hope and fulfillment.

warningWhat to watch out for at Fertilab S.A.?

  • warning
    1. Poor Administrative Service
    Significant complaints center around the administrative staff's inefficiency, particularly in managing appointments and follow-ups. Patients frequently report being left waiting for long periods, which can add unnecessary stress during an already challenging time.
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    2. Communication Issues
    Many clients express frustration with the clinic's communication channels, particularly via WhatsApp and email. Delayed or unclear responses create an impression of disorganization, leading patients to feel neglected and unsupported.
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    3. Long Wait Times
    Several reviews mention excessive wait times for appointments, with some citing experiences of waiting over an hour past their scheduled time. This lack of adherence to appointment schedules can significantly disrupt patients' plans and contribute to overall dissatisfaction.
3.6
starstarstarstarstar
120 reviews
Based on real patient reviews

Fertilab S.A. — Patient Reviews

N
N***
1 year ago
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Poor WhatsApp attention and unfriendly staff, but highly superb IVF treatment.

I modify my rating until the attention of WhatsApp improves, which is being outrageous. I don't know if they changed the staff but in that case they should review who they hired. It is not intended…

C
C*** B.Español
1 year ago
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The reviewer had an IVF experience at a clinic with high-tech equipment and friendly staff. It was a high-cost option with some waiting time. Good communication quality and overall neutral sentiment.

The place is very good, its hygiene is impeccable. The professionals are very warm and humane about everything... From the boy who is the receptionist, all the docs and Doc Matías who has enormous…

S
S*** R.Español
1 year ago
starstarstarstarstar

The IVF clinic had friendly professional staff, but suffered from long waiting times, despite good communication and mixed IVF treatment reviews.

I thank Dr Alan Pedro for his support during all my treatments. He was clear from the beginning and always answered all our questions. He was also open and listened to my needs as a patient. I…

S
S*** F.
1 year ago
starstarstarstarstar

LET'S SEE IF THEY START READING PEOPLE'S COMPLAINTS!!! The attention is terrible, the bad disposition of the employees is excessive, you send them a WhatsApp, email whatever, they don't know how to…

A
A*** L.Español
1 year ago
starstarstarstarstar

IVF treatment failed, staff not supportive, poor communication

After 7 years of searching (imagine that I went through several clinics and a hundred doctors!), I found in Fertilab a work team that understands the feelings and knows how to accompany, from the…

S
S*** F.Español
1 year ago
starstarstarstarstar

I had a good experience at ABC IVF Clinic with friendly staff and positive treatment outcome, despite long waiting times and expensive pricing.

LET'S SEE IF THEY START READING PEOPLE'S COMPLAINTS!!! The attention is terrible, the bad disposition of the employees is excessive, you send them a WhatsApp, email whatever, they don't know how to…

A
A***
1 year ago
starstarstarstarstar

I only use it because my health insurance has them, poor administration, the treatment in general.

M
M*** G.Español
1 year ago
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We are super grateful to the fertility center. The truth is that we had very good care from both the medical team and the administration. Whenever we have sent a message to request appointments, they…

M
M*** E.Español
1 year ago
starstarstarstarstar

Excellent experience. The attention, both administratively and medically, was always impeccable. I particularly highlight the treatment of Dr. Santomé Osuna, who is extremely professional, clear and…

C
C*** F.
2 years ago
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Hello, I wanted to know about fertilization, I need information.

Fertilab S.A. — FAQ

smart_toyAI-generated
Fertilab welcomes same‑sex couples and offers inclusive fertility options. Female couples can access the ROPA (Reception of Oocytes from Partner) method, which allows one partner to provide the egg and the other to carry the pregnancy. Male couples may use donor‑egg IVF combined with gestational surrogacy (currently a suspended service) or pursue adoption pathways coordinated by the clinic. The team’s experience with diverse family structures ensures personalized support throughout the assisted‑reproduction journey, including embryo transfer planning.

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