3.8
starstarstarstarstar
237 reviews
See all reviews

About Fertility Centers of Illinois

Fertility Centers of Illinois in the United States provides a tailored range of fertility care options.

Core treatments: Patients can access advanced and basic reproductive technologies, including in vitro fertilization and intrauterine insemination.

check_circleWhy choose Fertility Centers of Illinois?

  • check_circle
    1. Expert and Compassionate Physicians
    Dr. Burks, Dr. Hirshfeld, Dr. Kaplan, Dr. Nguyen, and Dr. Sipe deliver attentive, personalized treatment plans and clear explanations. Their expertise has led to multiple successful pregnancies, including IVF, IUI, and surrogacy cases.
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    2. Supportive Nursing and Staff
    Nurses such as Alyssa, Jaye, Caitlin, and front‑desk staff like Elvi and Rosa provide warm, patient‑centered care, remembering personal details and ensuring comfort throughout each visit.
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    3. High‑Quality Clinical Services
    Ultrasound technicians (Frannie, Christina) and the phlebotomy team offer gentle, responsive procedures with early appointment slots, thorough monitoring, and clear communication of results.

warningWhat to watch out for at Fertility Centers of Illinois?

  • warning
    1. Billing and Financial Disorganization
    The billing department frequently issues inaccurate estimates, delays invoices, and sends collection notices without clear documentation, requiring extensive patient follow‑up.
  • warning
    2. Poor Patient Portal and Communication
    The patient portal often contains login errors, missing test results, and limited functionality, leading to delayed information and frustration for patients.
  • warning
    3. Scheduling Inconsistencies
    Appointment coordination conflicts between clinical recommendations and administrative scheduling cause delays and force patients to advocate aggressively for timely slots.

Fertility Treatment Prices at Fertility Centers of Illinois

Starting prices from clinic price lists. Packages and included services vary. The final cost depends on your treatment plan.

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IVF (Donor Eggs)
from US$18,000

Frozen donor egg cycle (5-7 eggs) total cost

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Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: fcionline.com

3.8
starstarstarstarstar
237 reviews
Based on real patient reviews

Fertility Centers of Illinois — Patient Reviews

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Filter reviews by patient language

Y
y*** l.
8 October 2026
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Enjoyed working with this establishment and Dr. Burks, my experience was very positive and my outcome was exactly what we wanted I highly recommend it to anyone looking for great services with…

Clinic response

14 October 2026

Thank you for your positive feedback! Providing the highest level of care is our number one goal at Fertility Centers of Illinois. Your review is sincerely appreciated.

M
M*** M.
5 October 2026
starstarstarstarstar

They have the nicest staff. Dr. Go, Montana, and Rosa were the best care team!

Clinic response

10 October 2026

Thank you for your kind comments. At FCI, providing our patients an exceptional experience is our number one goal. We sincerely appreciate you taking the time to share your feedback.

G
G*** L.
5 October 2026
starstarstarstarstar

Dr. Burks and the nursing team were phenomenal in guiding us throughout our journey. They were compassionate and patient with our questions and made the difficult process easier to navigate. The…

Clinic response

10 October 2026

Thank you for your kind words! Our goal at FCI is to provide quality care to our patients, and we are very appreciative of your positive feedback.

M
M*** M.
24 September 2026
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I can’t say enough great things about our experience with FCI! We TTC for 2 years before taking our infertility struggles to the next level. Right away, Dr. Nguyen laid out all our options before us…

Clinic response

26 September 2026

Thank you for your positive feedback! Providing the highest level of care is our number one goal at Fertility Centers of Illinois. Your review is sincerely appreciated.

F
F*** S.
22 September 2026
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I have no words to describe how helpful Montanna was throughout my treatment. She was always very supportive and prompt to answer my questions. Always very sweet and patient. Thank you so much for…

Clinic response

26 September 2026

Thank you so much for sharing your kind words. Knowing we are making an impact on those who place their trust in us is inspiring. We are honored to have your recommendation and are so thankful that you took the time to share your feedback with us and the community.

C
C*** C.
18 September 2026
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I cannot rave enough about Dr. Go and the entire team at FCI River North. From the front desk to the lab to the ultrasound techs and nurses, everyone is so welcoming and so willing to help you…

Clinic response

19 September 2026

Thank you for your kind comments. At FCI, providing our patients an exceptional experience is our number one goal. We sincerely appreciate you taking the time to share your feedback.

T
T D.
11 September 2026
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I am currently a patient and it’s my first time receiving fertility treatment. Unfortunately, it hasn’t been going well. Dr. Go is nice but zero communication if no scheduled appointments. Only the…

Clinic response

20 April 2026

We would appreciate the opportunity to address your concerns. If you’re open to discussing your experience, please reach out to our Patient Experience Advocate at patientadvocacy@fcionline.com. This will help us better understand your situation and work toward making it right. Thank you—we look forward to hearing from you.

E
e***
7 September 2026
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This place is a nightmare. The communication and problem solving skills are nonexistent. These are high stress times for people and no one moves with empathy when problems arise. Which are often. If…

K
K*** Z.
25 August 2026
starstarstarstarstar

Terrible customer service in person and via phone. No one can help you.

Clinic response

17 September 2026

Thank you for taking the time to share your feedback with us. We would like to have a better understanding about your experience. Please reach out to our Patient Experience Advocate by emailing patientadvocacy@fcionline.com at your earliest convenience and we will do our best to resolve this with you. We use all patient feedback as an opportunity to learn and improve our care.

W
W*** B.
17 August 2026
starstarstarstarstar

Dr. Hirshfeld and her staff, especially Jaye were wonderful through the entire process. I’m currently 8 weeks pregnant and so grateful to their team!

Clinic response

17 September 2026

Thank you so much for sharing your kind words. Knowing we are making an impact on those who place their trust in us is inspiring. We are honored to have your recommendation and are so thankful that you took the time to share your feedback with us and the community.

Fertility Centers of Illinois — FAQ

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Yes, Fertility Centers of Illinois provides extensive egg‑donation services for IVF. Patients can choose from the clinic’s in‑house fresh egg donor program, frozen donor eggs from Fairfax EggBank, or a known donor. All donors undergo thorough medical, psychological, and genetic screening, and the clinic’s secure online database allows patients to search by ethnicity, education, and physical characteristics. The program supports more than 400 donor‑egg cycles annually and consistently achieves high live‑birth rates, reflecting the clinic’s expertise in donor‑egg IVF.

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