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Florida Institute for Reproductive Medicine

3.7
starstarstarstarstar
143 reviews
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About Florida Institute for Reproductive Medicine

Located in Jacksonville, United States, the Florida Institute for Reproductive Medicine has helped families across North Florida and South Georgia grow.

check_circleWhy choose Florida Institute for Reproductive Medicine?

  • check_circle
    1. High Success Rates
    Patients achieve multiple live births, including twins and second children, after IVF cycles with Dr. Winslow, Dr. Sundaram, and Dr. Erb. Successful outcomes are highlighted across several accounts, confirming the clinic’s clinical effectiveness.
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    2. Compassionate Medical Team
    Doctors such as Dr. Sundaram, Dr. Gentry, and Dr. Winslow are described as knowledgeable, empathetic, and thorough in explaining procedures. Their bedside manner and willingness to listen are repeatedly praised.
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    3. Responsive Nursing Staff
    Nurse Patty, Glenda, and other nursing personnel are noted for quick callbacks, bilingual support, and hands‑on assistance throughout treatment steps, reducing patient anxiety.

warningWhat to watch out for at Florida Institute for Reproductive Medicine?

  • warning
    1. Billing Inconsistencies
    Patients encounter unexpected charges, duplicate invoices, and unclear cost estimates. Several reports mention surprise fees for follow‑up calls, medication, and procedures that were not previously disclosed.
  • warning
    2. Poor Communication
    Repeated difficulties reaching staff, unanswered voicemails, and delayed callbacks from billing and nursing teams create stress during critical treatment windows.
  • warning
    3. Administrative Errors
    Medical records are often misplaced or require repeated uploads, and insurance authorizations are sometimes submitted incorrectly, leading to denied claims and treatment delays.
3.7
starstarstarstarstar
143 reviews
Based on real patient reviews

Florida Institute for Reproductive Medicine — Patient Reviews

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J
J*** R.
10 September 2026
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I truly cannot say enough wonderful things about Dr. Gentry. Throughout this whole journey, she made me feel cared for, reassured, and hopeful during some of the most emotional moments of my life.…

K
K
19 August 2026
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The main nurses who are in charge of your medication and laying out the plan for your treatment are very knowledgeable and on top of what you need to do. Very detailed instructions when they sit down…

G
G*** S.
9 August 2026
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I cannot say enough about the compassion I received at FIRM Jacksonville. I was extremely afraid before my procedure on Friday morning, August 7, 2026. Afterward, I received the heartbreaking news…

K
K*** L.
17 June 2026
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After a very difficult experience with a previous fertility clinic, I took nearly two years off before finding FIRM. From my very first appointment, Dr. Gentry was open, honest, compassionate, and…

T
T A.
14 May 2026
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I will always recommend FIRM and Dr. Gentry as the place to go when needing assistance or guidance growing your family. Everyone there is kind and genuinely pleasant. Dr. Gentry is the absolute best.…

T
T*** A.
14 May 2026
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My wife and I have officially graduated from FIRM with our second baby, and we truly couldn't have done it without Dr. Gentry. She has such a rare ability to make her patients feel genuinely cared…

B
B*** A.
13 May 2026
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I cannot recommend Dr Gentry enough. She is the perfect balance of personable and knowledgeable. If you are looking for someone to chase your dreams of becoming a mother (or continuing your family)…

S
S*** R.
16 April 2026
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There truly aren’t enough words to express our gratitude to Dr. Erb, Patty, and the entire team at FIRM. Thank you for guiding us through one of the most challenging and emotional journeys of our…

B
B***
1 April 2026
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Please do yourself a favor and do not go to Dr.Gentry. I had a horrible experience. …

Only an excerpt is available here.

D
D*** E.
9 March 2026
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Dr. Erb and her staff in Jacksonville and the Daytona Beach Office are a blessing! My first IVF baby is now TWO! And my second IVF baby is about to turn 4 months old! I cannot recommend them enough.…

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