About GYNFERTIL
GYNFERTIL is a highly-regarded fertility clinic in Aguascalientes, Mexico, renowned for its comprehensive reproductive assistance for both women and men. It serves patients across the Bajío region, nationwide, and internationally.
Core treatments: In vitro fertilization (IVF with ICSI), ovulation induction, IUI, mini-IVF, egg and sperm vitrification, donor gametes, and preimplantation genetic testing (PGT-A).
Clinical focus and indications: The clinic specializes in personalized diagnostic work-ups and integrated surgical options for complex infertility cases, including hysteroscopy, laparoscopy, and pelvic-floor reconstruction.
Known for its modern, clean facilities and state-of-the-art technology, GYNFERTIL is frequently praised by patients for its friendly, professional staff and the expertise of Dr. Heidi Trejo Castañeda. Patients consistently highlight the transparent communication and compassionate, personalized care received throughout their fertility journey.
check_circleWhy choose GYNFERTIL?
- check_circle1. Friendly, Professional StaffReceptionists, nurses, and doctors consistently provide courteous and attentive service. Patients report feeling welcomed with offers of water or tea, and staff members are described as respectful, kind, and eager to answer all questions.
- check_circle2. Dr. Heidi Trejo’s ExpertiseDr. Heidi Trejo Castañeda delivers clear, detailed explanations of fertility options, demonstrates extensive knowledge, and offers compassionate support that eases patient anxiety. Multiple accounts credit her with inspiring confidence and contributing to successful pregnancy outcomes.
- check_circle3. Modern, Clean FacilitiesThe clinic’s environment is described as spotless, modern, and equipped with advanced medical technology. Patients compare the quality of the facilities favorably to leading European clinics, noting comfort and a sense of safety.
warningWhat to watch out for at GYNFERTIL?
- warning1. Appointment DelaysSeveral patients experience waiting times of 30 to 60 minutes despite having scheduled appointments, and occasional missed appointments by specific doctors create frustration and inconvenience.
- warning2. Perceived Upselling PracticesA subset of feedback alleges that the clinic recommends high‑cost treatments without fully exploring less expensive alternatives, leading to concerns about ethical transparency and financial pressure.
- warning3. Isolated Staff RudenessInstances of rude behavior from reception personnel and unprofessional conduct during scheduling have been reported, affecting the first impression for some visitors.
GYNFERTIL — Patient Reviews
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Terrible patient care and lack of concern; due to their negligence, they gave me very disturbing information about my urinary tract!
The best team! ♡ They are all very nice and professional.
Excellent service and attention from all staff, highly recommended
The service and professionalism are excellent, but keep in mind that the estimated wait time is 2 hours with a prior appointment. Therefore, if you arrive at 7 am, you will be seen until 9 pm.
The best decision I ever made was to have my pregnancy at Mac Norte Hospital and my delivery with Dr. Heidi Trejo. I will always be grateful and will always recommend her care. She is incredibly…
Words cannot express my deep gratitude to Dr. Heidi's team. My first pregnancy in 2023 was very smooth; I felt well cared for and attended to. My baby was born perfectly healthy, and the team was…
Terrible service. They started me on IVF without any prior testing, and then my test results were abnormal. They told me, "Oh, sorry, it's just that your results were abnormal. We don't recommend you…
Excellent performance from all the staff at this clinic, from reception, nursing, doctors, outreach, and administration. Super professional in every aspect 🤗 As women, they give us the confidence…
Excellent experience visiting the clinic and being treated with kindness, respect, and empathy. THANK YOU TO THE DOCTORS AND CONGRATULATIONS TO THEIR TEAM!
Completely unprofessional. I waited over an hour for a consultation, and in the end they told me they were running late and couldn't see me.
Clinic response
20 December 2025
Para nosotros, tu tiempo y tu confianza son muy importantes, y sentimos sinceramente que hayas vivido una situación así. En Gynfertil siempre buscamos brindar una atención profesional y respetuosa, por lo que agradecemos muchísimo que nos lo hagas saber. Nos gustaría revisar tu caso y ofrecerte una solución inmediata para reprogramar tu estudio en el horario que mejor te acomode, asegurándonos de que seas atendida sin demoras. Por favor, permítenos apoyarte: puedes contactarnos directamente por WhatsApp para darte seguimiento personal. Gracias por tu comentario; nos ayuda a mejorar y a cuidar de ti como mereces.
Contact & Location
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