Hannam Fertility Centre
About Hannam Fertility Centre
Hannam Fertility Centre in Toronto, Canada, is a highly regarded fertility clinic renowned for its comprehensive and personalized family-building solutions. With over a decade of experience, the centre is a leading choice for individuals, couples, and 2SLGBTQI+ patients seeking advanced reproductive care.
Core treatments: In vitro fertilization (IVF with ICSI), intrauterine insemination (IUI), egg freezing, embryo freezing, preimplantation genetic testing (PGT-A), and fertility preservation. Clinical focus and indications: The team expertly manages diverse fertility challenges, including those requiring multidisciplinary care, and offers specialized support for natural conception and complex cases.
Distinguished by its in-house, CAP-accredited CCRM laboratory, Hannam Fertility Centre ensures the highest standards and strong outcomes. Patients consistently praise the compassionate, kind professionals and the integrated team approach, which includes fertility specialists, nurse practitioners, and an in-house naturopathic group, fostering a truly holistic and supportive journey to parenthood.
check_circleWhy choose Hannam Fertility Centre?
- check_circle1. Expert Medical TeamDr. Robb, Dr. Moore, Dr. Arthur, Dr. Gilman, and Dr. Taher consistently deliver thorough examinations, tailored protocols, and clear explanations. Patients attribute successful pregnancies—including multiple births—to their expertise and compassionate approach.
- check_circle2. Responsive CommunicationThe clinic’s email and phone replies are frequently described as fast and informative. Appointment scheduling is efficient, with minimal waiting room time and prompt reminders, allowing patients to focus on treatment rather than logistics.
- check_circle3. Warm Front‑Desk and Support StaffReceptionist Sarah and nurses such as Aliya, Meg, Veronica, and ultrasound technician Victoria are highlighted for kindness, empathy, and professionalism, turning stressful visits into more hopeful experiences.
warningWhat to watch out for at Hannam Fertility Centre?
- warning1. Inconsistent Administrative CommunicationSeveral patients experienced confusing email exchanges, delayed test arrangements, and unclear billing for optional tests, leading to frustration and perceived lack of transparency.
- warning2. High Costs and IVF FocusThe clinic is noted as more expensive than alternatives, with a strong emphasis on IVF treatments. Some patients seeking natural hormone management felt the approach pushed them toward costly IVF cycles.
- warning3. Variable Doctor InteractionsWhile many doctors receive praise, isolated reports describe rudeness or dismissiveness from Dr. Robb in one case, Dr. Atwal’s lack of empathy, and Dr. O'Connell’s inadequate guidance, indicating uneven bedside manner across providers.
Hannam Fertility Centre — Patient Reviews
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Hannam required me to take pretreatment hormones for longer to accommodate “their lab scheduling.” I raised serious concerns because pretreatment had previously affected my health negatively. I…
Not only do they not answer their phone but also don't read emails. I asked them 4 specific questions and they took 6 days to respond some complete non-answers. I didn't ask them anything about IVF…
My experience at Hannam Fertility involved a missing prescribed medication that prevented me from starting treatment, poor coordination and a rigid scheduling policy that was not explained before I…
I have nothing but great things to say about the whole team at Hannam. I really felt taken care of at every step of the way and we felt supported in our whole journey.
Clinic response
2 October 2026
Hello Ashley, Thank you for taking the time to share your review. We’re so glad to hear that you felt well supported throughout your care with us. It means a lot to hear about your experience. Wishing you and your family all the very best! The Hannam Fertility Centre Team
I cannot recommend Hannam Fertility Clinic if you require a personalized protocol, have a complex medical history, or value empathetic care. My entire experience felt like being processed on a…
Clinic response
2 October 2026
Hello Maira, Thank you for taking the time to share your feedback with us. We’re committed to providing care that is thoughtful, empathetic, and transparent. We have at team-based model of care, and are sorry that did not meet your emotional needs. Your feedback is taken seriously and has been shared with your team and leadership. We wish you the best with the next steps in your fertility journey. The Hannam Fertility Centre Team
I went through IVF at Hannam Fertility through Ontario's government-funded program. I understand that a poor outcome is sometimes simply unavoidable. However, the process and the clinic's handling of…
Clinic response
16 September 2026
Hello Hannah, Thank you for taking the time to share your feedback. We take your feedback seriously and have shared it with our finance and clinical services leaders. We’re sorry to hear that this was your experience. We're committed to providing thoughtful, high-quality patient care. We appreciate hearing about the areas where we could have done better so we can support you and others moving forward. The Hannam Fertility Centre Team
1. Claims that brand-name Femara works better than generic letrozole are anecdotal and not supported by medical evidence. I was encouraged toward the brand-name version, so I would recommend…
They are not patient centric, definitely not more than others. They just advertise that but they are regular people who are just as snappy or snarky as other clinics. May be they do it with a smile…
Clinic response
17 August 2026
Hello Np, Thank you for sharing your experience. I'm sorry to hear that your interactions left you feeling this way. We understand that being truly patient-centered is about much more than a slogan—it's reflected in how people are treated, listened to, and respected throughout their care. If you're willing, we'd appreciate the opportunity to learn more about what happened so we can better understand your concerns. Your feedback is valuable and helps us improve the care and experience we provide to all patients. Please feel free to reach out to us at experience@hannamfertility.com. The Hannam Fertility Centre Team
I would like to thank the entire team at Hannam Fertility Centre! Every staff member we interacted with demonstrated exceptional professionalism throughout every stage of our journey. My husband and…
I cannot say enough good things about Hannam Fertility. After having a difficult experience at another clinic, I was nervous going into another egg retrieval, but the team made me feel comfortable,…
Clinic response
17 August 2026
Hello Hayley, Thank you so much for taking the time to share such a lovely review! We're truly grateful for your kind words and so happy to hear that your experience at HFC, and with our team, left you feeling cared for and supported. It means so much to know we were able to help make the process feel a little more manageable. Thank you again for your thoughtful recommendation and for trusting us to be part of your journey. Our whole team appreciates your kind words. The Hannam Fertility Centre Team
Hannam Fertility Centre — FAQ
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