Her Health OB/GYN & Fertility Center
About Her Health OB/GYN & Fertility Center
check_circleWhy choose Her Health OB/GYN & Fertility Center?
- check_circleCompassionate Doctor TeamDr. Gutiérrez, Dr. Khamsi, Dr. Larrazaleta, and Dr. Suarez consistently provide thorough explanations, attentive listening, and personalized care. Patients describe feeling safe during deliveries and high‑risk pregnancies, noting that doctors respond promptly to urgent concerns.
- check_circleClean and Well‑Equipped FacilitiesThe clinic maintains consistently clean examination rooms and modern equipment. Staff members are noted for keeping the environment tidy, which contributes to a comfortable patient experience.
- check_circlePunctual Appointments & Multi‑Doctor CoverageAppointments generally start on time, and the practice offers coverage by several physicians, ensuring continuity of care even when a primary doctor is unavailable.
warningWhat to watch out for at Her Health OB/GYN & Fertility Center?
- warningUnresponsive Phone SystemCalls to the office frequently go unanswered, and no voicemail is available for messages. This lack of phone access delays prescription refills, test result inquiries, and appointment scheduling.
- warningRude Front Desk & Scheduling ErrorsFront‑desk staff are often described as curt or dismissive, with multiple reports of rescheduled appointments, forgotten prescription orders, and inconsistent communication about appointment times.
- warningInconsistent New‑Patient PoliciesThe clinic provides conflicting information about accepting new patients, sometimes stating they are closed to new appointments while marketing otherwise, leading to confusion for families relocating to the area.
Her Health OB/GYN & Fertility Center — Patient Reviews
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⭐☆☆☆☆ Terrible experience. They never answer the phone, even during business hours, and when I need medical help, I feel dismissed by the doctor. The front desk staff is incredibly rude and…
I put up with the staff here because the NP at the Westside location is amazing. However, it takes days for the staff to answer the phone. They don't bother to mention when your doctor straight up no…
It’s impossible to get ahold of anyone they never answer the phone and always have an attitude when reaching out to confirm appointments. I tried to call back right after I received a call from them…
This office is so ridiculously mismanaged to the level that it feels like some dark comedy, whoever posted 5 stars must be a bot. So I'll join the complaints list: the phone hasn't been working for…
I called this place and the receptionist answered by asking how she could help me. All I said was that I wanted to schedule an appointment, and she abruptly hung up on me! Thinking it was just a…
Called for information to schedule an appointment. The receptionist that answered didn’t answer with proper greeting, I was confused and asked if this was the correct line- she simply stated…
I was suppose to be scheduled for a procedure. I still haven’t heard anything, till today
There’s not a rating for a Zero for the staffing. Dr. Smith is great, but the staff is terrible. You can never get a hold of them, they hardly answer the lines, and they are very rude at the front…
She best doctor she is gave me advice Ms.laura thank you better advise and options
Why even have front desk employees if they dont do their job or answer phones.
Contact & Location
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