About Markham Fertility Centre

Markham Fertility Centre in Markham, Ontario, is a leading fertility clinic renowned for its comprehensive assisted reproductive services and personalized family-building journeys. It stands as a key destination for individuals and couples seeking expert fertility care in the region.

Core treatments: In vitro fertilization (IVF), intrauterine insemination (IUI), frozen embryo transfer (FET), fertility preservation, egg donation, embryo donation, and genetic services.

Clinical focus and indications: The center provides expert care for recurrent pregnancy loss, recurrent implantation failure, and offers advanced reproductive imaging, alongside one of the country's most extensive genetic counselling programs.

Since 1988, Markham Fertility Centre has celebrated high patient satisfaction and thousands of families created, reflecting its strong success record. Patients consistently highlight the caring and knowledgeable staff, efficient procedures, and the clinic's unique offering of pain-free egg retrieval, making the fertility journey more comfortable and supportive.

check_circleWhy choose Markham Fertility Centre?

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    Caring and Knowledgeable Staff
    Patients consistently commend the staff at Markham Fertility Clinic for their empathy, compassion, and professionalism. Many reviews highlight the thorough care provided by doctors like Dr. Chan and Dr. Garcia, who make time to ensure that patients feel understood and supported throughout their fertility journey.
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    Efficient Procedures and Treatment Plans
    The clinic has received positive feedback for its organized and methodical approach to fertility treatments. Many patients mention the comprehensive explanations and structured plans tailored to their individual situations, making complex processes like IVF feel more approachable.
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    Successful Outcomes
    Numerous success stories shared by patients attest to the clinic's effectiveness in helping couples conceive. Many have shared their gratitude after achieving pregnancy, attributing their success to the clinic's focused care and reliable treatment options.

warningWhat to watch out for at Markham Fertility Centre?

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    Communication Challenges
    A recurring theme in reviews pertains to difficulties in reaching staff through phone calls or emails, especially during critical moments of treatment. Many patients express frustration at long response times and a lack of clarity in communication regarding their care.
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    Inconsistent Patient Experiences
    While many patients have had positive interactions, others recount negative experiences with certain staff members, particularly at the reception and ultrasound departments. Instances of perceived rudeness or insensitivity have detracted from the overall experience for some individuals.
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    High Wait Times
    Patients have reported lengthy wait times both for appointments and during visits. Long waits in the clinic, especially with full bladders during ultrasounds, have been a source of significant discomfort and annoyance for many.
4.0
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110 reviews
Based on real patient reviews

Markham Fertility Centre — Patient Reviews

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P*** N.
1 week ago
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So far, my experience has not been very good, and I'm not impressed for with how things have been coordinated. …

Only an excerpt is available here.

Clinic response

9 October 2026

Dear Priscilla, We’d like to understand what isn’t working for you and see how we can make this a better experience. If you email info@markhamfertility.com, we will reach out to connect with you. Kind Regards

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C
1 week ago
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Dr. Chan is hands down one of the best doctors I’ve ever seen. Her listening skills, empathy, and genuine care for her patients are rare to find. I felt heard and supported every step of the way.…

H
H***
2 months ago
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I would like to sincerely thank Markham Fertility Clinic. From the very beginning, everyone in the clinic was so compassionate, patient, and understanding. Every question and concern were handled…

Clinic response

16 September 2026

Hi Hinna. Thank you for taking the time to write about your experiences at Markham Fertility and for the shout out to Dr Chong. We are always appreciative of feedback. We wish you success and happiness.

K
K*** Y.
3 months ago
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I would strongly advise caution to anyone considering Markham Fertility Centre, specifically when dealing with this particular new patient coordinator. Going through fertility treatments is already…

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L*** B.
6 months ago
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Great clinic, their team is very efficient and it is very convenient that they do many of their tests at this location. Dr.Chong is knowledgeable, cares about each client and always goes out of her…

Clinic response

19 May 2026

Thank you Liisa for taking the time to share your experience. It means a lot to the team. We hope your time spent with us will make all the difference. Wishing you well. Mark Evans, CEO

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V*** C.
8 months ago
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Where do I begin? This clinic truly has the most amazing team. From the moment you walk in, everyone makes you feel like family. …

Only an excerpt is available here.

Clinic response

18 February 2026

Dear Vanessa. Thank you for the kind and supportive words. I will pass this on to staff. All the best on your journey.

I
I*** S.
8 months ago
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Dr. Chan and her team of nurses and administrative staff were absolutely amazing. Thank you for supporting me through one of the most difficult times of my life. As I hold my son in my arms today, I…

Clinic response

18 February 2026

Congratulations Iqra! Congratulations on your perseverance and success. Thank you for choosing us to be part of your journey. Come visit us anytime!

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S*** A.
9 months ago
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this review is for Dr. Chong, specifically. She treated me at a different facility. I now have a beautiful baby, and she was involved in part of that process, but if you feel uneasy with her or…

P
P*** L.
10 months ago
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A huge thank you to Dr. Daphne Chong and the amazing nurses at Markham Fertility—especially Nurse Joyce and Nurse Judy. Thanks to their expertise, dedication, and truly caring support, we finally…

A
A*** B.
10 months ago
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Eternally grateful to Dr. G and team G. Attentive staff and great communication. Successful treatment outcome.

I am eternally grateful to Dr. G and team G for my little miracle. The nurses are so attentive (I've mainly dealt with Olivia) and I might be bias but I think Celina is the best receptionist ever.…

Markham Fertility Centre — FAQ

smart_toyAI-generated
Markham Fertility Centre is led by an all‑female, physician‑owned team of reproductive endocrinologists. The co‑owners and senior fertility specialists are Dr. Meivys Garcia (Medical Director), Dr. Marta Wais (Quality Director) and Dr. Crystal Chan (Scientific Director). Additional experts include Dr. Salina Kanji and Dr. Daphne Chong, both board‑certified reproductive endocrinologists, as well as a dedicated team of embryologists, genetic counsellors and fertility nurses. In total, the clinic employs five fertility specialists who collaborate to provide personalized assisted reproduction care.

Contact & Location