Markham Fertility Centre
About Markham Fertility Centre
Markham Fertility Centre in Markham, Ontario, is a leading fertility clinic renowned for its comprehensive assisted reproductive services and personalized family-building journeys. It stands as a key destination for individuals and couples seeking expert fertility care in the region.
Core treatments: In vitro fertilization (IVF), intrauterine insemination (IUI), frozen embryo transfer (FET), fertility preservation, egg donation, embryo donation, and genetic services.
Clinical focus and indications: The center provides expert care for recurrent pregnancy loss, recurrent implantation failure, and offers advanced reproductive imaging, alongside one of the country's most extensive genetic counselling programs.
Since 1988, Markham Fertility Centre has celebrated high patient satisfaction and thousands of families created, reflecting its strong success record. Patients consistently highlight the caring and knowledgeable staff, efficient procedures, and the clinic's unique offering of pain-free egg retrieval, making the fertility journey more comfortable and supportive.
check_circleWhy choose Markham Fertility Centre?
- check_circleCaring and Knowledgeable StaffPatients consistently commend the staff at Markham Fertility Clinic for their empathy, compassion, and professionalism. Many reviews highlight the thorough care provided by doctors like Dr. Chan and Dr. Garcia, who make time to ensure that patients feel understood and supported throughout their fertility journey.
- check_circleEfficient Procedures and Treatment PlansThe clinic has received positive feedback for its organized and methodical approach to fertility treatments. Many patients mention the comprehensive explanations and structured plans tailored to their individual situations, making complex processes like IVF feel more approachable.
- check_circleSuccessful OutcomesNumerous success stories shared by patients attest to the clinic's effectiveness in helping couples conceive. Many have shared their gratitude after achieving pregnancy, attributing their success to the clinic's focused care and reliable treatment options.
warningWhat to watch out for at Markham Fertility Centre?
- warningCommunication ChallengesA recurring theme in reviews pertains to difficulties in reaching staff through phone calls or emails, especially during critical moments of treatment. Many patients express frustration at long response times and a lack of clarity in communication regarding their care.
- warningInconsistent Patient ExperiencesWhile many patients have had positive interactions, others recount negative experiences with certain staff members, particularly at the reception and ultrasound departments. Instances of perceived rudeness or insensitivity have detracted from the overall experience for some individuals.
- warningHigh Wait TimesPatients have reported lengthy wait times both for appointments and during visits. Long waits in the clinic, especially with full bladders during ultrasounds, have been a source of significant discomfort and annoyance for many.
Markham Fertility Centre — Patient Reviews
So far, my experience has not been very good, and I'm not impressed for with how things have been coordinated. …
Only an excerpt is available here.
Clinic response
9 October 2026
Dear Priscilla, We’d like to understand what isn’t working for you and see how we can make this a better experience. If you email info@markhamfertility.com, we will reach out to connect with you. Kind Regards
Dr. Chan is hands down one of the best doctors I’ve ever seen. Her listening skills, empathy, and genuine care for her patients are rare to find. I felt heard and supported every step of the way.…
I would like to sincerely thank Markham Fertility Clinic. From the very beginning, everyone in the clinic was so compassionate, patient, and understanding. Every question and concern were handled…
Clinic response
16 September 2026
Hi Hinna. Thank you for taking the time to write about your experiences at Markham Fertility and for the shout out to Dr Chong. We are always appreciative of feedback. We wish you success and happiness.
I would strongly advise caution to anyone considering Markham Fertility Centre, specifically when dealing with this particular new patient coordinator. Going through fertility treatments is already…
Great clinic, their team is very efficient and it is very convenient that they do many of their tests at this location. Dr.Chong is knowledgeable, cares about each client and always goes out of her…
Clinic response
19 May 2026
Thank you Liisa for taking the time to share your experience. It means a lot to the team. We hope your time spent with us will make all the difference. Wishing you well. Mark Evans, CEO
Where do I begin? This clinic truly has the most amazing team. From the moment you walk in, everyone makes you feel like family. …
Only an excerpt is available here.
Clinic response
18 February 2026
Dear Vanessa. Thank you for the kind and supportive words. I will pass this on to staff. All the best on your journey.
Dr. Chan and her team of nurses and administrative staff were absolutely amazing. Thank you for supporting me through one of the most difficult times of my life. As I hold my son in my arms today, I…
Clinic response
18 February 2026
Congratulations Iqra! Congratulations on your perseverance and success. Thank you for choosing us to be part of your journey. Come visit us anytime!
this review is for Dr. Chong, specifically. She treated me at a different facility. I now have a beautiful baby, and she was involved in part of that process, but if you feel uneasy with her or…
A huge thank you to Dr. Daphne Chong and the amazing nurses at Markham Fertility—especially Nurse Joyce and Nurse Judy. Thanks to their expertise, dedication, and truly caring support, we finally…
Eternally grateful to Dr. G and team G. Attentive staff and great communication. Successful treatment outcome.
I am eternally grateful to Dr. G and team G for my little miracle. The nurses are so attentive (I've mainly dealt with Olivia) and I might be bias but I think Celina is the best receptionist ever.…
Markham Fertility Centre — FAQ
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