MCRM Fertility
About MCRM Fertility
MCRM Fertility operates fertility centers in St. Louis and Tulsa, United States.
Core treatments: The clinic offers In Vitro Fertilization (IVF), Intrauterine Insemination (IUI), fertility preservation, and third-party reproductive options.
check_circleWhy choose MCRM Fertility?
- check_circleCaring and Supportive StaffPatients frequently commend the staff at MCRM for their warmth and empathy during an emotionally challenging journey. Many reviewers highlight specific staff members who went above and beyond, creating a welcoming atmosphere that helps mitigate the stress often associated with fertility treatments.
- check_circleEffective Treatment ResultsNumerous testimonials indicate successful treatment outcomes, including pregnancies achieved through IVF and IUI procedures. Patients express gratitude for the clinic's role in helping them become parents, reinforcing MCRM's reputation as a reliable choice for fertility assistance.
- check_circleStreamlined Communication ChannelsThe clinic uses a patient portal that many users find useful for timely communication and updates regarding their treatment plans, which helps patients stay informed and engaged throughout their journey.
warningWhat to watch out for at MCRM Fertility?
- warningPoor Customer ServiceSeveral reviews cited unresponsive staff regarding billing issues and appointment scheduling. Customers reported experiences with rude staff members and a lack of timely communication, which contributed to their frustration and dissatisfaction with the clinic.
- warningAggressive IVF Sales ApproachMultiple reviewers expressed disappointment regarding the clinic's focus on promoting IVF treatments, even after patients clearly stated their preferences for less invasive options. This aggressive sales strategy led to feelings of being misled or coerced by the clinic.
- warningOperational InefficienciesPatients have raised concerns over administrative mishaps, including incorrect billing, mismanagement of insurance claims, and difficulties with the patient portal. These issues detracted significantly from their overall experience.
MCRM Fertility — Patient Reviews
MCRM was able to make my husband and I'd dream come true. 12 years of being told we couldn't have kids and here I am almost 8 weeks pregnant with our little miracle. Rachel Boes and Alexis were…
Dr. Aubachon is wonderful. She listens, takes your concerns into consideration and offered solutions. Very happy so far in the process. Highly recommend
Clinic response
9 October 2026
Thank you. Your recommendation means a great deal to us.
Customer service and care is greatly lacking here. I called and left a voicemail 2 days in a row, only to receive no response. I was finally able to get a hold of Breanna on my 3rd day in a row of…
Clinic response
2 October 2026
Sorry for any inconvenience. Your experience with communication and delayed results is concerning. Please call us at (918) 615-8484 and ask to speak with Dale so we can resolve this promptly.
Lack of communication. I feel like a fool for trusting these people. I was very clear from consultation the only reason we are doing this is to avoid a genetic condition that runs in the family. They…
Clinic response
2 October 2026
Please contact us at (636) 778-9899 to address this directly with our patient services director Dale.
I would not recommend this fertility clinic based on my experience with the front office and coordinator. I have never experienced this level of poor communication and lack of professionalism from a…
Clinic response
25 September 2026
Thank you for sharing your concerns. We regret the communication and professionalism issues you experienced. Please call us at (918) 615-8484 so we can address this directly. You may ask to speak with Dale or Shawnie.
Lauren R., Michelle B, and Alexis S were very helpful through the process from scheduling to my consultation with Lauren. Lauren was very helpful and explained the process in detail and what to look…
Clinic response
2 October 2026
We're glad the team made the process clear and flexible.
We have been going to this fertility clinic since 2022, and we truly cannot say enough wonderful things about our experience. Fertility treatment can be such an emotional and overwhelming journey,…
Clinic response
25 September 2026
Alexis and our entire team are grateful for your kind words.
So happy with my experience at MCRM Fertility, the staff was amazing. We are so grateful for the care and support we received from this fertility clinic. From our very first appointment, everyone…
Clinic response
25 September 2026
Thank you immensely for sharing your experience.
Our journey to grow our family was a long road, but I will forever be grateful that MCRM was part of it. From the beginning, I felt like I was more than just another patient. Dr. Aubuchon takes her…
Clinic response
25 September 2026
We are honored to read this.
We worked with mcrm for one round of ivf. We will not be returning or recommending to anyone. Communication is terrible, lots of staff lacks passion. Rachel is the only person we encountered that…
Clinic response
25 September 2026
We're appreciate your feedback. If you are willing to discuss your experience further with our patient services director, Dale, he would be happy to discuss further with you. You may call our main number and reach Dale via extension 101.
Contact & Location
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