Miacleo
About Miacleo
Miacleo is a leading fertility clinic on the South Shore of Montreal, Canada, renowned for its cutting-edge, personalized care in assisted reproduction. This facility is the first on the Rive-Sud to offer comprehensive fertility services, supported by a dedicated operating room and a state-of-the-art embryology laboratory.
Core treatments: In vitro fertilization (IVF with ICSI), intra-uterine insemination (IUI), donor egg programs, egg freezing, and fertility preservation. Clinical focus and indications: The expert team manages a wide range of infertility cases, offering detailed fertility work-ups and family-building options, including support for cancer patients and social egg freezing.
Within its ultra-modern laboratory and calm environment, Miacleo is appreciated for its interdisciplinary treatment planning and human, personalized approach. Patients consistently highlight the attentive listening and compassionate support from Dr. Saumet and his team, fostering positive experiences even after previous unsuccessful attempts at other clinics.
check_circleWhy choose Miacleo?
- check_circle1. Expert Medical TeamDr. Saumet, Dr. Kamga, and Dr. Nadeau deliver knowledgeable, personalized treatment plans. Embryologists such as Laurence and Nathalie are highlighted for their technical excellence. Their expertise consistently results in successful pregnancies, including first‑try IVF outcomes.
- check_circle2. Compassionate Patient SupportNurses and staff provide gentle, empathetic care, answering questions promptly during stimulation cycles. Patients note the emotional reassurance from team members like Julie and the Thai nurse, which eases the stress of treatment.
- check_circle3. Efficient On‑site ProceduresAppointments are often short with minimal waiting, and procedures such as hysterosonograms are performed smoothly. The clinic’s modern facilities and clean environment contribute to a positive in‑person experience.
warningWhat to watch out for at Miacleo?
- warning1. Disorganized AdministrationScheduling delays are common, with patients waiting months for appointments that were promised sooner. Repeated blood tests and protocol changes cause unnecessary extensions of the treatment timeline.
- warning2. Poor Communication ChannelsPhone calls frequently go to voicemail, and email responses can take weeks. Reception staff are described as rude or inattentive, leaving patients without timely answers to critical questions.
- warning3. Inconsistent Patient ExperienceService quality varies widely; some patients encounter unprofessional behavior at the front desk, while others receive attentive care. LGBTQ+ couples report unequal treatment and discouraging remarks about legality.
Miacleo — Patient Reviews
Filter reviews by patient language
Very nice experience, I had 2 transfers which gave me 2 beautiful babies.
⭐⭐⭐⭐⭐ Je tiens à remercier sincèrement toute l’équipe de la clinique pour leur …
Only an excerpt is available here.
Clinic response
2 October 2026
Merci pour ce magnifique témoignage. Nous sommes très touchés de savoir que vous vous êtes sentie écoutée, respectée et bien accompagnée tout au long de votre parcours. Nous transmettrons vos bons mots au Dr Saumet, au Dre Kamga ainsi qu’à nos infirmières, biologistes et réceptionnistes. Toute l’équipe sera heureuse de savoir que leur présence et leur dévouement ont contribué à rendre votre expérience plus douce. Merci pour votre confiance et pour avoir pris le temps de partager votre expérience. Nous vous souhaitons une belle continuation.
❤️ A huge thank you to the entire team at the MIAECLO clinic ❤️ From the bottom of my heart, I would like to thank Dr. Kamga, Dr. Saumet, as well as all …
Only an excerpt is available here.
Clinic response
2 October 2026
Merci pour ce magnifique témoignage. C’est un privilège de pouvoir accompagner nos patients dans un parcours aussi important et de partager avec eux des moments aussi précieux. Nous vous souhaitons beaucoup de bonheur avec votre petit miracle et une merveilleuse nouvelle étape en famille. Merci pour votre confiance et pour avoir pris le temps de partager votre expérience avec nous.
I should have know from my first meeting that this clinic was going to be an awful experience; I waited over 45 minutes only for the doctor to push me out of the office within 5 minutes on my very…
Clinic response
2 October 2026
Thank you for taking the time to share your experience. We are truly sorry to hear that you felt unsupported and that your experience did not meet your expectations. We understand that fertility care can be an especially personal and emotional journey, and every patient deserves to feel heard, respected and well supported throughout the process. As we cannot discuss personal medical information publicly, we would welcome the opportunity to speak with you directly and better understand what happened. Please contact our team so we can discuss your concerns privately. Your comments are taken seriously and we sincerely wish you the very best in your journey.
The nurses are wonderful, I have rarely met people so involved and supportive. This journey would have been unbearable without them. The doctors are respectful, aim not to cause unnecessary pain, and…
Clinic response
18 July 2026
Merci d’avoir pris le temps de partager votre expérience de façon aussi honnête et détaillée. Nous sommes sincèrement désolés que certaines étapes de votre parcours aient été aussi difficiles, particulièrement au niveau de la communication, du suivi et des attentes financières. Nous comprenons que, dans un parcours de fertilité, ces éléments ont un poids très important. Votre retour est extrêmement précieux et nous aide réellement à nous améliorer. Nous vous souhaitons beaucoup de douceur dans la suite de votre parcours.
Premier rendez-vous chez Miacleo. Nous avions visité une autre clinique de fertilité avant et l'expérience est totalement différente. Dr.Carole Nelly Kamga-Ngande est très humaine et a pris le temps…
Clinic response
18 July 2026
Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que votre premier rendez-vous vous a apporté un sentiment de confiance et d’espoir. Savoir que vous vous êtes sentis écoutés, compris et bien accompagnés dès le début de votre parcours est extrêmement important pour toute notre équipe. Nous vous remercions sincèrement pour votre recommandation et vous souhaitons la meilleure suite possible dans votre cheminement 🤍
If I could give miacleo zero stars I would. Though I understand my medical conditions make me a harder case to start IVF I was extremely patient with their staff and doctors. However they were never…
Clinic response
18 July 2026
Thank you for taking the time to share your experience. We are truly sorry to hear that your journey with us felt frustrating, delayed, and emotionally difficult. We take your concerns regarding communication delays and clarity around treatment eligibility very seriously. Clear, timely information and respectful, transparent care are fundamental to what we aim to provide, and we're sorry your experience did not meet those expectations. We genuinely appreciate you sharing this feedback.
I started my journey with Miacleo in the fall of 2025 and every interaction I’ve had has been incredibly positive. From the warm and welcoming reception team to my phone calls with the nurses, Maude…
Clinic response
18 July 2026
Thank you for sharing your experience with us. We’re truly grateful to hear that every step of your journey, from our reception team to your interactions with nurses Maude and Samantha, as well as your appointments with Dr. Kamga, has felt supportive, attentive, and reassuring. It means a lot to know you’ve felt well cared for and comfortable with our team throughout. Your kind words will certainly be shared with everyone involved. We wish you all the best as you move forward with hope and confidence !
Super clinique ! Personnelle humain et proactif. Les docteurs sont des perles. …
Only an excerpt is available here.
Clinic response
18 July 2026
Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous sommes sincèrement touchés par vos mots et honorés d’avoir pu vous accompagner dans un parcours aussi important et délicat. Savoir que vous vous êtes sentie écoutée, soutenue et bien prise en charge après un chemin aussi difficile est au cœur de notre mission. Toute l’équipe vous souhaite une magnifique continuation. Merci pour votre confiance.
Parcours de fertilité sans problème avec un très bon suivi et service de tout le personnel. Une expérience qui nous offre le beau cadeau d'une grossesse confirmée. …
Only an excerpt is available here.
Miacleo — FAQ
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