NewLife Fertility Centre
About NewLife Fertility Centre
Located in Mississauga, Canada, NewLife Fertility Centre is a fertility clinic providing a wide variety of treatments such as egg freezing in Ontario, ranging from basic infertility care to the most advanced in vitro (IVF) technology available today.
Patients are supported by coordinators who take the time to answer questions and explain procedures clearly.
check_circleWhy choose NewLife Fertility Centre?
- check_circle1. Expert and compassionate doctorsDr. Alkhurdi, Dr. Salim Daya, Dr. Soliman, Dr. Prasenjit Kumar Roy, and Dr. Kattygnarath consistently provide knowledgeable, kind, and attentive care. Patients cite successful pregnancies, including twins, and credit these physicians for clear explanations and personalized treatment plans.
- check_circle2. Warm and supportive front‑desk staffFront‑line team members such as Engy, Shima, Laura, Dwaraka, and Bernadette are repeatedly highlighted for their friendly demeanor, prompt assistance, and ability to ease anxiety during visits and procedures.
- check_circle3. Clear communication of proceduresNurse Sara, Miss Nadia, and Christine are praised for taking time to explain ultrasounds, test results, and medication protocols, helping patients feel informed and confident throughout their fertility journey.
warningWhat to watch out for at NewLife Fertility Centre?
- warning1. Disorganized scheduling and adminNumerous accounts describe missed appointments, last‑minute changes, and contradictory information from receptionists, leading to long wait times and frustration across several locations.
- warning2. Poor follow‑up and refund delaysPatients seeking refunds or test results report repeated unanswered calls, delayed callbacks, and unclear billing practices, creating financial stress and distrust.
- warning3. Inconsistent staff professionalismWhile some locations are praised for warmth, others are criticized for rude behavior, lack of privacy during ultrasounds, and staff appearing distracted or untrained, resulting in uncomfortable experiences.
NewLife Fertility Centre — Patient Reviews
Filter reviews by patient language
It has taken me a while to write this. I’ve continued my fertility treatment at a different clinic but I often think of my experience at New Life and how awful it was. …
Only an excerpt is available here.
Clinic response
15 October 2026
We appreciate your feedback. We will review this and take steps to address the issues you raised.
We’ve had a great experience with New Life Fertility Clinic. The entire team is professional, punctual, and, most importantly, very humane and compassionate. They make you feel supported and cared…
Clinic response
9 October 2026
We appreciate you taking the time to leave a five-star review. Thank you for your support.
Dr. Daya has been very helpful in my journey. After years of feeling dismissed by other fertility clinics, I finally found the care I truly deserved. Now 4 months pregnant . I wanted to express my…
Clinic response
2 October 2026
We appreciate your five-star review. Thank you for your support.
Very friendly supportive staff and doctors are exceptional.
Clinic response
2 October 2026
We are grateful for your five-star rating. It means a lot to our team.
A huge thank you to Dr. Daya for making my pregnancy journey so smooth. thank you for everything, the patience for answering all my doubts, the motivation when it was needed, this would not have…
Clinic response
16 September 2026
Thank you for your review. Your feedback matters and helps guide improvements.
I had my IUI here at Newlife with the help of Dr.Soliman! He is the greatest fertility doctor in this world. He always encourages me and providing his professionalism and help. OUr family is greatly…
Clinic response
2 October 2026
We’re glad you posted a five star rating. We value your feedback and will use it to improve.
Hi Team, I am writing to formally file a complaint regarding my appointment today with …
Only an excerpt is available here.
Clinic response
16 September 2026
We're sorry to hear you had a poor experience and appreciate you sharing your rating. We are reviewing this feedback and taking steps to address the issue to help prevent it from happening again.
I attended NewLife Fertility’s Mississauga clinic in 2025 while my husband and I were trying to conceive. …
Only an excerpt is available here.
**AVOID unless you want to be heartbroken and financially drained.** This was one of the worst healthcare experiences my wife and I have had. …
Only an excerpt is available here.
Clinic response
18 July 2026
We're sorry you had a disappointing experience and appreciate your feedback. We will review this matter and make appropriate improvements.
The nurse is very irresponsible. Advised me to buy medicine in the morning and then called back in the afternoon not to use it. I kept the medicine twice. The third time I said I still had medicine…
Clinic response
18 July 2026
Sorry to hear our service did not meet your expectations. We take concerns seriously and are looking into the matter.
NewLife Fertility Centre — FAQ
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