Piedmont Reproductive Endocrinology Group - Columbia
About Piedmont Reproductive Endocrinology Group - Columbia
Piedmont Reproductive Endocrinology Group - Columbia in West Columbia is a highly regarded fertility clinic, part of the largest fertility network in the Carolinas, specializing in comprehensive reproductive endocrinology and infertility treatment.
Core treatments: In vitro fertilization (IVF), IUI, donor egg programs, preimplantation genetic testing (PGT), fertility preservation (egg freezing), and onco-fertility services.
Clinical focus and indications: The clinic provides personalized care for diverse family-building journeys, including LGBTQ+ individuals and couples, drawing on over 90 years of combined physician expertise.
From the moment patients walk through the doors, the team at Piedmont Reproductive Endocrinology Group - Columbia is consistently praised for their compassionate, attentive, and responsive approach, ensuring a supportive experience throughout the entire process.
check_circleWhy choose Piedmont Reproductive Endocrinology Group - Columbia?
- check_circle1. Compassionate medical teamDr. Kathryn Imgrund, Dr. Haley Pollack, Dr. Nichols, and Dr. Cookingham consistently provide empathetic, patient‑centered care. They explain procedures in detail, listen to concerns, and empower patients to advocate for themselves throughout diagnosis, IVF cycles, and pregnancy monitoring.
- check_circle2. Responsive communicationFront‑desk staff, nurses, and lab technicians answer emails, calls, and messages promptly. Patients report fast response times from nurses Michaela, Erica, Katelyn, and the billing team, reducing anxiety during treatment milestones.
- check_circle3. High success and miracle birthsMultiple patients celebrate successful pregnancies, including twins, baby girls, and births after challenging conditions such as high BMI, endometriosis, and PCOS. The clinic’s IVF and IUI programs are credited with delivering these outcomes.
warningWhat to watch out for at Piedmont Reproductive Endocrinology Group - Columbia?
- warning1. Insensitive provider interactionOne patient experienced condescending remarks and a lack of consent from Dr. John E. Nichols, leading to emotional distress and a perception of disrespect during a fertility consultation.
- warning2. Inconsistent treatment outcomesA physician reported two IVF cycles at PREG with poor results compared to a competitor, raising concerns about technique variability and potential impact on success rates.
- warning3. Perceived cultural biasA reviewer alleged that Latina/Hispanic patients receive differential treatment focused on financial extraction, suggesting a need for improved cultural sensitivity and equity.
Piedmont Reproductive Endocrinology Group - Columbia — Patient Reviews
My experience has been awful here lack of communication stretching out appointments for more money from insurance companies and appointments not upheld at all. I should have stayed with coastal…
*MY APPOINTMENT WAS ON SEPTEMBER 12, 2024. BUT, I WILL CONTINUE TO REFRESH THIS REVIEW FOR AS LONG AS I CAN REMEMBER TO SOUND THE ALARM FOR OTHERS.* Do not patron this place for your fertility needs,…
Clinic response
16 October 2024
Thank you for sharing your experience with us. I’m sorry to hear that your visit did not meet your expectations. We strive to provide respectful and compassionate care to all our patients. Your feedback is important to us, and we want to ensure that every patient feels heard and supported. If you’re open to it, I’d appreciate the chance to discuss your experience further. Please feel free to contact our Chief Operating Officer directly at 864-404-2929 or lcatalano@pregonline.com.
I cannot say enough good things about PREG. We first visited a different fertility clinic (referred to them by my OB/GYN) and told them about the pain I was experiencing and our infertility. We went…
Clinic response
18 July 2026
We are so happy to hear that you had a fantastic experience and hope that you will no longer have to live in pain. Dr. Imgrund is amazing! Thank you so much for your review and we look forward to seeing more miraculous news for you in the near future!
I cannot recommend PREG Columbia enough. Every appointment through the first trimester felt like a collaborative effort. They were patient with my endless questions and the anxiety that comes after…
Clinic response
19 April 2026
Congratulations!! Thank you for your kind words! We are so happy for you!
PREG is the real deal. Haley, NP led us through our care process. She is OUTSTANDING along with the nurses, Katelyn and Michaella. Dr. Rouleau was brought onto our team midway and her confidence gave…
Clinic response
20 March 2026
We are thrilled to hear this!! Thank you so much, and congratulations!!
Initially felt heard, but recent communication lapses after failed IUIs
Was happy to be working with someone/ a team who finally made me feel heard but as of lately, nobody reaches out or gets back to me. So far two failed IUI attempts and this journey has been hard on…
Clinic response
20 March 2026
Hi. We always strive to give the best patient care possible and would love to be given the opportunity to discuss this with you. Please email us at jmedley@pregonline.com with your contact information. We don’t see you in our system. Thank you so much!
Had to get blood work done and I don't do needles. But the ladies in the office who do the blood work, are the absolute best.
Clinic response
20 March 2026
We're happy you had a great experience, Brandon!
Haley the NP delivered attentive IVF care, making us feel heard
I cannot recommend PREG enough. My husband and I ended up doing IVF at this clinic after a couple of years of trying. Haley is the NP that over saw our care the entire time. She is absolutely amazing…
Clinic response
18 February 2026
What a wonderful review! We are so happy to hear that your care was exceptional! Thank you so much!
Preg staff enabled miracle baby; celebrating her first birthday
I will never have enough opportunities to thank Preg staff and doctors for all that they did to help us on our infertility journey. We celebrated our miracle baby’s 1st birthday yesterday. I still…
Clinic response
18 February 2026
What a lovely review and great advice! Congratulations on your baby girl!! Thank you for your kind words!
I was referred to PREG by my OB and was told I may never be able to have a child. I saw Haley Pollack, NP first and she was exceptional. She listened, she cared, she helped me figure out what was…
Clinic response
19 January 2026
Congratulations! We are so glad that you had a great experience at PREG Columbia. Haley is the best!!
Piedmont Reproductive Endocrinology Group - Columbia — FAQ
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