3.7
starstarstarstarstar
396 reviews
See all reviews

About Regional Fertility Program

Located in Calgary, Canada, Regional Fertility Program offers comprehensive fertility care including in vitro fertilization (IVF) and intrauterine insemination (IUI).

Core treatments: Patients have access to advanced treatment options such as fertility preservation, genetic testing, and third-party reproduction.

check_circleWhy choose Regional Fertility Program?

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    1. Expert Medical Team
    Physicians such as Dr. Min, Dr. Gotz, Dr. Foong, and Dr. Paterson are noted for their expertise, honesty, and compassionate communication. Patients cite thorough explanations of treatment options and confidence in the clinical decisions made by these doctors.
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    2. Compassionate Pharmacy Staff
    The pharmacy team, highlighted by Kendra, consistently provides calm, helpful assistance with medication counseling and financial concerns, creating a supportive environment during stressful treatment phases.
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    3. Effective Prelude App
    The clinic’s Prelude app enables rapid messaging, same‑day responses, and clear appointment reminders, reducing reliance on the overloaded phone system and improving patient access to information.

warningWhat to watch out for at Regional Fertility Program?

  • warning
    1. Poor Phone & Front Desk Service
    Multiple accounts describe unanswered calls, long hold times, and rude receptionists who hang up or provide inaccurate information, creating frustration and anxiety for patients.
  • warning
    2. Long Wait Times & Scheduling Delays
    Referral-to-consult intervals often extend several months, and patients report difficulty securing timely appointments, sometimes waiting over a year for procedures.
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    3. Aggressive Upselling of Expensive Treatments
    Staff are reported to push higher‑cost options quickly after positive tests, with limited discussion of alternatives, leading patients to feel pressured financially.
3.7
starstarstarstarstar
396 reviews
Based on real patient reviews

Regional Fertility Program — Patient Reviews

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Filter reviews by patient language

I
I*** L.
4 days ago
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The worst experience ever. 50 minutes of waiting is normal here. And they don't even worn you about the waiting time when you come. This clinic is very transparent about your responsibilities. They…

N
N*** E.
1 week ago
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We are still in the beginning but our first visit was calming and professional. The doctor listens and wait for you to ask questions and the nurses are very friendly ready to repeat information and…

Z
z*** m.
2 weeks ago
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I want to start by saying that the nurses, reception staff, and administrative team were excellent. They were kind, professional, responsive, and very helpful throughout the process. I truly…

A
A*** L.
2 weeks ago
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I asked my doctor for a refferal in May 2026, we are now in October & there has been 0 communication from them. I’ve called my doctor to be told that they have been emailed & told that they will get…

Ю
Ю*** П.
3 weeks ago
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This clinic has been my worst experience ever!!! Dr Hilton spoke rudely and was extremely pushy in our conversations, which was completely different from how she had been at the start. After she was…

Clinic response

2 October 2026

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. As we are committed to protecting patient privacy and confidentiality, we are unable to comment on or discuss individual circumstances in a public setting. Our team strives to provide respectful, compassionate care and support to those we serve. We wish you all the best in your future care journey.

E
E*** N.
3 weeks ago
starstarstarstarstar

Very professional team of medical providers with a great support team that elaborates all information to a patient and offer guidance.

Clinic response

2 October 2026

Thank you so much for your kind words! We’re so glad to hear you felt well-informed and supported by our team. We truly appreciate you taking the time to share your experience with us.

W
W*** P.
1 month ago
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I had a great experience during my visit. Everyone was friendly, professional, and made me feel comfortable throughout the process. The staff took the time to answer my questions and explain…

Clinic response

18 September 2026

Thank you so much for your kind words! We’re so glad to hear that you felt comfortable, supported, and well-informed throughout your experience with our team. We truly appreciate you taking the time to share your feedback and recommendation!

M
M*** N.
1 month ago
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Tomorrow is going to be the big day of our life, the first bloodtest on day 14 after embryo transfer to see whether i am pregnant or not. whatever the result is we accept it. This is a very roller…

Clinic response

18 September 2026

Thank you so much for taking the time to share your experience and for your kind words about Dr. Min, Dr. Paterson, Dr. Wong, and our nursing team. We’re grateful to have been part of your journey and so glad you felt supported, informed, and cared for throughout your time with us. Thank you for placing your trust in the Regional Fertility Program and our team. We’re wishing you the very best of luck, we’re all rooting for you!

P
P S.
1 month ago
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Staff are nice . Really appreciate thanks for helping us

Clinic response

16 September 2026

Thank you so much for your kind words! We’re glad to hear you had a positive experience with our team. We truly appreciate you taking the time to share your feedback and wish you all the best!

B
B*** P.
1 month ago
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So far mixed experience. While staff is friendly, we felt that the follow up was quite rushed and we were given limited options. The doctor call an hour earlier than scheduled, to which I advised I…

Clinic response

16 September 2026

Thank you for taking the time to share your feedback. While we’re glad to hear you found our staff friendly, we’re sorry that your follow-up appointment felt rushed and didn’t provide enough time for you and your partner to ask questions or fully discuss your options. We understand how important it is to feel heard and supported throughout your fertility journey, and we appreciate you bringing this experience to our attention. Your feedback is valuable to us and will be shared with our team as we continue to look for ways to improve the patient experience and ensure appointments allow for meaningful, thorough conversations.

Regional Fertility Program — FAQ

smart_toyAI-generated
Yes, Regional Fertility Program runs a comprehensive donor egg program. Patients can use known donors or obtain vitrified eggs from accredited egg banks, including MyEggBank (USA) and Canadian partners such as Can‑Am Cryoservices. Donor eggs are shipped frozen, warmed, and fertilized in the clinic’s laboratory using ICSI, followed by daily embryo assessment and blastocyst transfer. The program also provides counseling to help patients navigate the emotional, legal, and medical aspects of donor egg use. Screening of donors follows Health Canada regulations, ensuring thorough infectious‑disease and genetic testing before any eggs are released for treatment.

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