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Reproductive Endocrinology and Infertility Clinic | Kaiser Permanente Santa Clara Arques Medical Offices

medical_servicesIVF / ICSI
3.1
starstarstarstarstar
25 reviews
See all reviews

About Reproductive Endocrinology and Infertility Clinic | Kaiser Permanente Santa Clara Arques Medical Offices

IVF / ICSI
3.1
starstarstarstarstar
25 reviews
Based on real patient reviews

Reproductive Endocrinology and Infertility Clinic | Kaiser Permanente Santa Clara Arques Medical Offices — Patient Reviews

P
P*** s.
21 May 2026
starstarstarstarstar

I had an amazing experience at this clinic. The only thing to be mindful of is that if an appointment gets cancelled, they may not always notify you, so it’s good to double-check. …

Only an excerpt is available here.

P
p***
31 December 2025
starstarstarstarstar

Treatment not done well. I wish I had another insurance and not kaiser.

D
D*** R.
14 December 2023
starstarstarstarstar

We went to San Francisco. I think the issues are a low-quality lab and poor physician oversight. We went through 2 cycles with 35+ eggs each cycle. Nothing seemed to work. The doctors blamed us. We…

V
V*** C.
11 July 2023
starstarstarstarstar

All I can say it's positive things about the Arquez facility. They know how to take care of you. All the nurses are very patient and caring. From the receptionist to the nurses they are all very kind…

R
R*** A.
29 March 2023
starstarstarstarstar

I'm shocked to see so many negative reviews - I have had hugely positive experiences with dozens of people in this office - Dr. Farah-Elways, Erika, Carla, the front desk staff, the medical…

J
J*** S.
12 November 2022
starstarstarstarstar

Lisa Farah-Eways is a reliable doctor. She is very professional, confident, and kind. Finally, I met my daughter! Thank you to all the staff at Kaiser IVF Clinic.

A
A M.
16 November 2021
starstarstarstarstar

Worst service, Worst Doctors, worst nurses incompetent office! They lack compassion, they treat you like you are less of human being and they are doing you a favor.They don’t answer their phone, they…

M
M*** E.
22 October 2021
starstarstarstarstar

Worst care ever. Some of these processed (IUI, IVF, etc) are time sensitive and they take days on end to response to calls and emails. My process has been extended by weeks due to the lack of timely…

D
D*** P.
18 July 2021
starstarstarstarstar

This is the worst facility on the face of the earth.

J
J*** D.
8 June 2021
starstarstarstarstar

One of the worst facility, no one picks up the phone, even after placing several voice mails no reply and don't bother to fix any of this issue, pathetic service.

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