location_onPennsylvania, United StatesOpen

Shady Grove Fertility in Lancaster, PA

medical_servicesEgg Donation,Donor Sperm,PGT-A / Genetics,Surrogacy,IVF / ICSI,Egg Freezing,IUI (Insemination),Frozen Embryo Transfer (FET)
calendar_monthBook Consultationcall(610) 376-1229
4.4
starstarstarstarstar
93 reviews
See all reviews

About Shady Grove Fertility in Lancaster, PA

Shady Grove Fertility in Lancaster, PA is a highly regarded reproductive medicine clinic in Lancaster, Pennsylvania, renowned for its comprehensive fertility services and patient-centric approach. It stands as a leading choice for individuals and couples seeking advanced reproductive care.

Core treatments: In vitro fertilization (IVF), IVF with donor eggs, egg donation, egg freezing, embryo donation, intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), and genetic services.

Clinical focus and indications: The clinic specializes in complex cases, including those previously unsuccessful at other centers, and provides thorough diagnostic evaluations to understand underlying fertility challenges.

With a commitment to combining cutting-edge technology with personalized care, Shady Grove Fertility in Lancaster, PA is frequently praised by patients for its expert medical team, warm and welcoming staff, and flexible scheduling options, making the journey to parenthood as supportive as possible.

check_circleWhy choose Shady Grove Fertility in Lancaster, PA?

  • check_circle
    1. Warm and Welcoming Staff
    The clinic’s staff consistently provide kind, compassionate, and supportive interactions, making patients feel like family. Receptionists, nurses, and administrative personnel are described as friendly and eager to help, creating a comforting environment throughout the fertility journey.
  • check_circle
    2. Expert Medical Team
    Doctors including Dr. Nicole M. Marchetto, Dr. Connell, Dr. Melanie Ochalski, and Dr. Kara Nguyen are praised for their deep knowledge, thorough explanations, and empathetic bedside manner. Their expertise contributes to high success rates and patient confidence in treatment plans.
  • check_circle
    3. Flexible Scheduling & Accessibility
    Shady Grove adapts to patient schedules, offering last‑minute appointments, easy messaging, and a responsive weekend nurse line. Patients note that the clinic works around work and school commitments, reducing stress around timing.

warningWhat to watch out for at Shady Grove Fertility in Lancaster, PA?

  • warning
    1. Communication Gaps
    Several patients experience delayed or unanswered phone calls, emails, and portal messages. Follow‑up communication is sometimes inconsistent, requiring patients to manage their own medication schedules while awaiting responses.
  • warning
    2. Rigid BMI & Vaccination Policies
    Strict BMI cutoffs (≥40) and vaccination requirements are reported as being introduced late in the process, leading to surprise fees and denied treatment for some patients who were not warned beforehand.
  • warning
    3. Inconsistent Front‑Desk Experience
    A number of encounters describe rude or dismissive behavior from reception staff, including abrupt phone hang‑ups and attitude when handling referrals, which undermines the otherwise caring environment.

Fertility Treatment Prices at Shady Grove Fertility in Lancaster, PA

Starting prices from clinic price lists. Packages and included services vary. The final cost depends on your treatment plan.

calendar_month
Consultation
from US$325

Testing and consultation cost without insurance

info

Prices are indicative only. The clinic will confirm the exact cost during consultation.

Source: shadygrovefertility.com

4.4
starstarstarstarstar
93 reviews
Based on real patient reviews

Shady Grove Fertility in Lancaster, PA — Patient Reviews

B
B***
1 month ago
starstarstarstarstar

The staff at the Lancaster office was so kind, welcoming and super helpful!

D
D*** M.
1 month ago
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Our experience with shady grove has been absolutely tainted due to our experiences with the financial education department. Every step along the way through medicated cycles, IUIs and IVF has been…

Clinic response

16 September 2026

Please accept our apologies for the frustrations this has caused. We would like the opportunity to address your concerns. If you are willing to discuss your experience, please reach out to our Patient Experience Team at 301-631-1624 (or by emailing SGFpatientadvocate@sgfertility.com) so that we may resolve your concerns. Thank you, and we look forward to hearing from you.

L
L*** H.
6 months ago
starstarstarstarstar

We are very thankful for Dr. O and her team at Shady Grove. Thanks to her unwavering support and dedication, we were finally able to start our family. We highly recommend her and her team to anyone…

Clinic response

19 April 2026

Thank you so much for sharing your kind words. At SGF, we strive to provide the highest level of care for our patients. We appreciate hearing feedback like this as it inspires us to know we are making such an impact on those that place their trust in us. We are honored to have your recommendation and are so thankful that you took the time to share with us and the community.

E
E*** M.
6 months ago
starstarstarstarstar

I have only positive things about Dr. Ochalski and the rest of the team at shady grove. They saw us through one of the hardest times as we went through IVF with so much kindness and knowledge. Dr.…

Clinic response

19 April 2026

Thank you for your kind words. At SGF, delivering an exceptional experience for our patients is our top priority. We truly appreciate you taking the time to share your feedback.

A
A*** A.
6 months ago
starstarstarstarstar

I had a very good experience at Shady Grove. Staff were friendly and efficient. Physicians took time in addressing concerns.

Clinic response

19 April 2026

We’d like to thank you for your kind words! At SGF, our goal is to provide quality care to our patients, and we are very appreciative of your positive feedback.

M
M*** J.
6 months ago
starstarstarstarstar

I cannot recommend Shady Grove Fertility enough. My entire infertility journey was incredibly emotional, but the staff at SGF provided so much support, kindness, and compassion during every stage.…

Clinic response

19 April 2026

Megan , Thank you for your positive feedback! Providing patients and their families with the highest level of care is our number one goal at Shady Grove Fertility. Your review is sincerely appreciated.

M
M*** R.
6 months ago
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I will sing Shady Grove Fertility Lancaster praises forever. It was a long road, but because of Dr. Marchetto, nurse Brittany, CRNP Elyse, Lori, and Jess, my husband and I were blessed with are now…

Clinic response

19 April 2026

Thank you for your kind comments. At SGF, providing our patients an exceptional experience is our number one goal. We sincerely appreciate you taking the time to share your feedback.

L
L*** M.
7 months ago
starstarstarstarstar

So happy with my care and the doctors, nurses and all that have helped our family grow! Currently on the floor playing with my now 5 month old that wouldn’t be here if it weren’t for Shady Grove!…

Clinic response

20 March 2026

Thank you so much for sharing your kind words. At SGF, we strive to provide the highest level of care for our patients. We appreciate hearing feedback like this as it inspires us to know we are making such an impact on those that place their trust in us. We are grateful that you took the time to share with us and the community.

M
M*** N.
7 months ago
starstarstarstarstar

Very nice Doctor and all the staff .Am enjoying working with them and I trust I will achieve everything Am looking for.

Clinic response

20 March 2026

Thank you so much for sharing your kind words. At SGF, we strive to provide the highest level of care for our patients. We appreciate hearing feedback like this as it inspires us to know we are making such an impact on those that place their trust in us. We are honored to have your recommendation and are so thankful that you took the time to share with us and the community.

H
H*** D.
8 months ago
starstarstarstarstar

Brought our little man home from the hospital yesterday after 5 years of working with Shady Grove. Thank you to Dr. Connell, my nurse Amanda, Elyse, and all the other team members who played a part…

Clinic response

18 February 2026

Thank you for sharing your kind words. At SGF, we are committed to providing the highest level of care to our patients. Feedback like yours motivates us, as it reinforces the positive impact we have on those who place their trust in us. We are truly grateful that you took the time to share your experience with us and the community.

Shady Grove Fertility in Lancaster, PA — FAQ

smart_toyAI-generated
Shady Grove Fertility welcomes single women who wish to build a family and provides a full range of options tailored to their needs. Services include egg freezing, IVF with donor sperm, donor‑egg cycles, and intrauterine insemination (IUI) using screened donor sperm. The clinic’s dedicated support team offers counseling, financial guidance, and access to support groups specifically for solo mothers by choice. Clinical protocols are identical to those for partnered patients, ensuring that single women receive the same high‑quality, evidence‑based fertility care.

Contact & Location

call
Phone
(610) 376-1229
location_on
Address
205 Granite Run Dr #350, Lancaster, PA 17601
language
Website
shadygrovefertility.com
Open location in Google Maps

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