Tennessee Fertility Institute
About Tennessee Fertility Institute
Tennessee Fertility Institute in Franklin, USA, is a highly regarded fertility and reproductive endocrinology clinic known for its personalized approach to assisted reproductive technologies. This award-winning practice is dedicated to helping individuals and couples achieve their parenthood goals.
Core treatments: In vitro fertilization (IVF with ICSI), intrauterine insemination (IUI), egg freezing, donor-egg programs, and preimplantation genetic testing (PGT-A). Clinical focus and indications: The team expertly manages diverse fertility challenges, offering comprehensive testing and advanced reproductive solutions.
Patients consistently praise the proactive communication and supportive staff, noting a refreshing difference from previous experiences. Tennessee Fertility Institute is celebrated for its empathetic approach, ensuring patients feel heard and understood throughout their fertility journey.
check_circleWhy choose Tennessee Fertility Institute?
- check_circle1. Knowledgeable and Caring DoctorsPatients consistently praise Dr. Montville and Dr. Ruman for their expertise in fertility treatments and their compassionate approach. They are described as taking the time to explain procedures and making patients feel supported throughout their journey.
- check_circle2. Successful Treatment OutcomesMany reviews highlight successful pregnancies following treatment at TFI, showcasing the clinic's effectiveness in helping couples conceive, particularly through IUI and IVF procedures. The narrative of fulfilled dreams resonates deeply with patients.
- check_circle3. Supportive and Friendly StaffTFI's staff receives high marks for their kindness and helpfulness. Reviewers often mention feeling treated like family rather than just a number, which is especially comforting during the sensitive fertility treatment process.
warningWhat to watch out for at Tennessee Fertility Institute?
- warning1. Poor Communication SystemsSeveral patients have expressed frustration over the difficulty in reaching staff, particularly by phone. There are cases where voicemails went unanswered for weeks, leading to feelings of neglect and stress during an already challenging process.
- warning2. Delays in Response TimesMany individuals reported experiencing delays in receiving essential information or instructions regarding their treatment, often at crucial times when quick responses were needed. This aspect has caused unnecessary additional stress for patients.
- warning3. Transactional FeelingsSome reviews reflect feelings of the clinic being overly transactional, where patients felt more like numbers than individuals. A few patients highlighted that the lack of personal touch left them feeling uneasy during intimate procedures, such as egg retrieval and IVF.
Fertility Treatment Prices at Tennessee Fertility Institute
Starting prices from clinic price lists. Packages and included services vary. The final cost depends on your treatment plan.
IVF without PGT. Includes: ultrasounds, blood monitoring, retrieval, ICSI, embryo culture, cryopreservation of embryos, 1 year of storage. Excludes: medications
IUI treatment. Includes: ultrasounds, sperm wash, insemination. Excludes: medications, donor sperm, labwork/tests
Egg freezing/fertility preservation. Includes: ultrasounds, blood monitoring, retrieval, cryopreservation of oocytes, 1 year of storage. Excludes: medications
IVF with PGT genetic testing. Includes: ultrasounds, blood monitoring, retrieval, ICSI, embryo culture, embryo biopsy, cryopreservation of embryos, 1 year of storage. Excludes: medications
Prices are indicative only. The clinic will confirm the exact cost during consultation.
Source: tnfertility.com
Tennessee Fertility Institute — Patient Reviews
For two months we paid after receiving care. We are now on the third month and now we are being forced to pay in full upfront… this has been a ln emotional journey and sad that we are now forced to…
Clinic response
13 October 2026
Hi Ben, We’re truly sorry to hear that your experience with us has been frustrating, especially during what we know can be such an emotional and personal time. This is not the experience we want for anyone at Tennessee Fertility Institute, and your concerns matter deeply to us. We’d welcome the chance to learn more — please reach out to us at tfiinfo@tnfertility.com so we can look into this further.
I cannot say enough good things about Dr. Montville and his staff. From the moment I inquired about their services. They were very informative and easy to talk to. They make sure that everything was…
Clinic response
25 September 2026
Thank you so much for this wonderful feedback — it means a great deal to Dr. Montville and our entire team. We're grateful for your trust and wish your family all the very best!
Have nothing but great things to say about TFI. Everyone who works here is so sweet, helpful, and friendly. Thank you Katie, Kelly, Sam and Dr. Montville. …
Only an excerpt is available here.
Clinic response
25 September 2026
Your enthusiastic feedback is truly appreciated! It is wonderful to know that our team's dedication to helpfulness and friendliness shines through. Maintaining a clean environment and offering comprehensive services efficiently are key aspects of our commitment to all individuals.
Dr. Montville and his entire staff have been such a blessing in our lives! During a laparoscopic procedure in 2023, I discovered both my fallopian tubes were destroyed from endometriosis, and that my…
Clinic response
18 September 2026
Hi Sierra, Reviews like this one are such a meaningful reminder of why our team shows up every day. We know that the path to building a family can be filled with so many emotions, and it is always our goal to make every person who walks through our doors feel truly heard, supported, and cared for. We are so deeply grateful for your trust in our team and for taking the time to share your experience. Wishing you and your family so much joy ahead — thank you for letting us be a small part of your journey!
Billing delays leave patient waiting for June 2025 refund
Still waiting on payment they owe me back!! My insurance has to call them to get answers for them to pay me back and the billing says they don’t have a time line for payment back!! It’s been since…
I had a wonderful experience with Dr. Ruman and her team. Dr. Ruman was kind, compassionate, and took the time to explain everything thoroughly to both my husband and me. She walked us through each…
Clinic response
17 August 2026
We are so happy to receive your kind words! Thank you!
I am so grateful to the TFI team for their aid and guidance during the hardest time of my life! I had been at another clinic previously and felt like I needed a more aggressive approach. Dr. Ruman…
Clinic response
17 August 2026
Hi Jeanelle, Thank you so much for these incredibly kind words — they truly mean the world to our entire team. We are deeply committed to providing compassionate, personalized care at every step of the journey, and knowing that came through for you is everything to us. We wish you and your family all the very best!
I had such a great experience throughout the entireegg retrieval process from the lovely technicians (Sophia is the best) to the nurses (Delaney is also the best) to Dr. Montville to the surgical…
Clinic response
18 June 2026
Hi Kayla, Thank you so much for your kind words — they mean a great deal to our entire team. We're grateful for your trust and wish you all the very best!
Dr. Ruman is HER. She is the best doctor I have ever been to. She listened to all my needs and wanted the BEST for me. She took risks and wasn’t negative with me, EVER. So kind, so sweet, literally…
Clinic response
18 June 2026
Hi Samantha, Thank you so much for your kind words — they mean a great deal to our entire team. We're grateful for your trust and wish you all the very best!
5/5 Clinic Staff: We had a wonderful experience with everyone in the clinic from start to finish. The receptionists, phlebotomists, nurses, and doctors were all kind, …
Only an excerpt is available here.
Clinic response
18 June 2026
Hi Marissa, Congratulations on your pregnancy — what wonderful news, and we're so honored to have been part of your journey! It means the world to hear that our clinical team made you feel supported every step of the way. We sincerely apologize for the frustration and confusion you experienced with billing. This is not the standard we hold ourselves to, and we understand how stressful unexpected charges and unanswered questions can be — especially during such an important time. We're sorry we fell short in that area. Thank you for taking the time to share this feedback. We wish you and your growing family all the best ahead!
Tennessee Fertility Institute — FAQ
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