The Fertility Center
About The Fertility Center
The Fertility Center in Kalamazoo, Michigan, is a highly regarded fertility clinic renowned for its personalized approach to infertility evaluation and treatment across multiple locations.
Core treatments: In vitro fertilization (IVF), IVF with donor eggs, intracytoplasmic sperm injection (ICSI), intrauterine insemination (IUI), egg donation, embryo donation, egg freezing, and genetic services.
Clinical focus and indications: The multidisciplinary team specializes in managing diverse infertility diagnoses, including suspected endometriosis, emphasizing tailored treatment plans over a default to IVF.
Patients consistently praise the compassionate care team and staff, particularly at the Kalamazoo location, highlighting the clinic's commitment to a shared decision-making model. The Fertility Center is celebrated for its supportive atmosphere and flexible scheduling, helping many achieve their dream of parenthood.
The Fertility Center — Patient Reviews
The Fertility Center has been wonderful during this difficult time where both myself and my husband were diagnosed with infertility. I was suspected of having endometriosis based on various scans,…
Clinic response
16 September 2026
Thanks so much for sharing, Bethany! We're happy to hear of your experience and wish you and your growing family all the best.
We more recently have been seeing the doctor here. we have gone through testing and I have never been more comfortable. They have listened and helped my husband and I through this process. We are so…
Clinic response
17 August 2026
We're happy to hear this, Tiffany! Thank you for sharing. Wishing you the best as you move forward!
Warm, comfortable environment surpasses previous OB/GYN experiences
This office made me feel so comfortable as soon as I walked in! I have not felt that way going into my previous OBYGN nor another fertility center. Shana and her team are amazing!! Thank you for…
Clinic response
20 March 2026
Thank you for sharing, Cesy! We're happy to hear of your experience and wish you all the best as you continue forward!
Horrible, emotionally draining experience worsened by poor admin and billing
My experience with this fertility center has been nothing short of horrible. The entire process has been emotionally draining, and the way I was treated by their administrative and billing staff made…
Clinic response
20 November 2025
Thank you for your feedback. We’re sorry to hear of your experience and will share your concerns with our team. Wishing you all the best.
Great staff but fragmented billing and communication hinder patient experience
Staff is great, love my doc, but the process needs to be streamlined and simplified. I should not need to manage phone calls, emaisl and 4 or more entities worth of bills. It should be consolidated…
Clinic response
16 October 2025
Hi Kelley, Thank you for the feedback! We understand and apologize for your frustration. We will absolutely share this with both teams (TFC & Ovation) to see where we can work together to better streamline the experience. If there's anything else you'd like to share with us, please don't hesitate to reach out to our Practice Manager, Dawn. She can be reached at 616-988-2229, ext. 105. Thanks again!
Exceptional care and supportive staff made the fertility journey enjoyable
They did a great job keeping touch and going through every question I had. It has been a great experience. Dr. Sarah Bjorkman makes the experience fun, she is amazing! Lilly is so patient and sweet…
Clinic response
16 October 2025
Thanks for taking the time to share your experience, Maranda! We will be sure to pass your comments along to the team. Wishing you all the best!
Prescription error caused severe side effects and jeopardized IUI cycle
What I experienced here wasn’t just a mistake—it was medically dangerous and emotionally traumatic. A major prescription error went uncorrected for weeks, caused serious physical side effects, and…
Fantastic fertility center with friendly, cooperative and diligent staff, resulting in successful treatments and children.
This fertility center is nothing short of absolutely amazing, because of them, I have our beautiful almost 2 year old son, and pray-fully soon another addition! They are incredible people, always…
The Fertility Center helped me make my dream come true, and now I have a beautiful baby daughter. Through every step of the process, they are professional, kind, encouraging, and always willing to…
Giving 2 stars because we have 2 beautiful children out of it HOWEVER... One of the doctors, who has since retired, was horrible with bedside manner. Said, "I don't know why we're bothering with the…
The Fertility Center — FAQ
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