The Fertility Center by IMI
About The Fertility Center by IMI
The Fertility Center by IMI in Tijuana, Mexico, is a renowned fertility clinic specializing in personalized in-vitro fertilization (IVF) and comprehensive infertility solutions, recognized for its advanced technology and expert medical leadership.
Core treatments: In vitro fertilization (IVF), intra-uterine insemination (IUI), donor programs (egg, sperm, embryo), egg freezing, and preimplantation genetic testing (PGT-A). Clinical focus and indications: The multidisciplinary team expertly manages complex cases, including onco-fertility, and offers inclusive options for LGBTQ+ couples and single women.
Patients consistently highlight the state-of-the-art facilities and cutting-edge approach to fertility, often noting the presence of pioneers in egg storage on their team. The Fertility Center by IMI is appreciated for its compassionate, multilingual care and responsive administrative staff, ensuring patients feel listened to and cared for throughout their journey.
check_circleWhy choose The Fertility Center by IMI?
- check_circle1. Expert Medical LeadershipDr. José Vélez, Dr. Cristabel Escobosa, Dr. Aldo Loza, and Dr. Alberto Félix consistently deliver thorough diagnoses, clear treatment plans, and round‑the‑clock support. Their depth of experience and willingness to explain each step builds patient confidence and contributes to successful outcomes.
- check_circle2. Personalized, Compassionate CareThe team tailors protocols to individual histories, offers emotional support, and maintains constant communication via WhatsApp and phone. Patients report feeling heard, respected, and reassured throughout emotionally demanding cycles.
- check_circle3. Modern, Clean FacilitiesThe clinic features state‑of‑the‑art laboratories, cutting‑edge PRP and vitrification techniques, and impeccably maintained treatment rooms. Cleanliness and advanced equipment are cited as key factors in patient comfort and trust.
warningWhat to watch out for at The Fertility Center by IMI?
- warning1. Scheduling Delays and CancellationsSome patients experience significant appointment shifts due to surgeon availability, with rescheduling windows extending weeks and occasional last‑minute changes that disrupt treatment timelines.
- warning2. High Upfront Payments and Refund PoliciesThe clinic requires full payment before procedures and maintains strict no‑refund contracts, which has caused dissatisfaction when cycles yield few or no embryos or when additional retrievals are needed.
- warning3. Inconsistent Phone ServiceA minority of callers report unhelpful or rude interactions with specific front‑desk personnel, leading to feelings of being unwelcome and increasing stress during the IVF process.
The Fertility Center by IMI — Patient Reviews
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I’m so grateful for the care and support I received from this fertility clinic, especially Denise and Dr. Cynthia Perez. Everyone was kind, professional, and compassionate throughout the process, and…
Clinic response
9 October 2026
Thank you so much for your kind words, Julieta! 💗 We’re truly grateful that you trusted The Fertility Center with such an important journey. It means so much to know that Dr. Cynthia Perez, and our team were able to make you feel supported, cared for, and confident throughout the process. We sincerely appreciate your recommendation and wish you all the very best! ✨
Excellent care, always friendly, excellent hygiene protocols, the service is always good even if you go for a quick study, they explain things, answer questions, waiting time is minimal. 100%…
Clinic response
16 September 2026
¡Muchas gracias, Liliana, por compartir tu experiencia! Nos alegra saber que recibiste una atención amable, clara y eficiente, y que nuestros protocolos de higiene y tiempos de espera cumplieron con tus expectativas. Agradecemos mucho tu confianza y recomendación. ¡Será un placer recibirte nuevamente!
I would like to take a moment to express my appreciation for the exceptional care I received from Dr. Velez and his team, including his staff Denise, Sarah, Majo, Gaby, and nurse Itzel, throughout…
Clinic response
18 June 2026
Thank you, René, for your heartfelt review and for trusting us throughout your fertility journey. 💜 We are honored to have been part of this special chapter and are grateful for your kind words about Dr. Velez and our team. Congratulations on your pregnancy! We wish you a healthy, joyful journey ahead as you prepare to welcome your miracle baby. ✨👶🏻 — The Fertility Center Team
After such a difficult fertility journey in the USA, we decided to travel from Texas to Tijuana to seek help and we have absolutely no regrets. From the very beginning everything was smooth and…
Clinic response
18 June 2026
Thank you so much for sharing your beautiful experience with us. It means the world to our entire team to know you felt supported, cared for, and welcomed throughout your fertility journey. We are especially grateful for your kind words about Denisse, Dr. Velez, and our surgical staff — we will make sure they receive your message. Knowing that we could help make your dream of becoming parents a reality is truly the greatest reward for us. Thank you for trusting The Fertility Center during such an important chapter in your lives. We wish you and your growing family all the happiness in the world. ✨
I just want to say that I have the best experience ever with Dr. Perez, the front stuff and her techs.. They are all very caring and made The whole IVF of experience a lot better. Dr. Perez was very…
Clinic response
19 May 2026
Thank you so much for sharing your beautiful experience with us! It truly means the world to our team to know you felt supported, informed, and cared for throughout your IVF journey. We are incredibly happy for you and your growing family — what a special Christmas blessing! 🎄✨ Thank you for trusting The Fertility Center to be part of such an important chapter in your life. We can’t wait to meet your baby in a few months! 🍼💫
Denisse is an amazing customer service concierge. She definitely is precise and gets things done. Always there to answer any and all questions. Highly recommended!
Clinic response
19 May 2026
Thank you so much for your kind words! 💙 We’re so happy to hear Denisse provided you with great support throughout your journey. ✨ We truly appreciate your trust in our team!
Hi!!☺️, this was my experience I came to this fertility center thinking IVF was my only option, but after my consultation, I learned I was actually eligible for a more natural cycle—and I’m …
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Clinic response
19 May 2026
Thank you so much, Mireya, for sharing your beautiful story with us! 💫 It truly means the world to know that you felt supported, informed, and confident throughout your journey. We’re especially happy to hear that you found the right path for you and that today you have your baby in your arms—there’s nothing more rewarding for us. Your kind words about Dr. Velez and our team mean so much, and we’re grateful for your trust. Thank you for recommending us and for allowing us to be part of such a special chapter in your life. We’re always here for you! ✨
This was an excellent experience to say the least. They were one of the few places that immediately responded, set up a Telehealth appointment and let me know the documents I needed to submit. Their…
Clinic response
19 May 2026
Thank you so much, Rahilla, for taking the time to share your experience with us! 💫 We’re truly glad to hear that our team was able to support you every step of the way and make the process smooth, clear, and comfortable—especially with the coordination across cities and timelines. Your kind words about our staff mean a lot to us, and we’re happy to know you felt well-guided and cared for throughout your visit. We’re honored to be part of your journey and look forward to supporting you in your upcoming IVF procedure. Wishing you all the best—we’ll be here for you every step of the way! ✨
No tengo palabras para agradecer a todo el equipo por ayudarme a cumplir este sueño. Desde el primer día, la atención de Denisse y Sara fue excepcional, siempre resolviendo mis dudas con una sonrisa.…
Clinic response
19 May 2026
¡Muchísimas gracias, Carmen, por tus palabras tan lindas! 💫 Nos llena de alegría saber que tu experiencia fue tan positiva y que te sentiste acompañada en cada paso del proceso. Para todo nuestro equipo es fundamental brindarte confianza, atención cercana y resultados que realmente marquen la diferencia. Le haremos llegar tu mensaje al Dr. Francisco Vélez, a Denisse y a todo el equipo; sin duda, comentarios como el tuyo nos motivan a seguir dando lo mejor cada día. ¡Gracias por permitirnos ser parte de este momento tan especial! ✨ Estamos aquí para ti siempre que lo necesites.
I attended for an analysis, Great experience Everything was clean and professional. Denise at the front desk was very kind from the first call, spoke perfect English, and made everything easy to…
Clinic response
19 May 2026
Thank you so much, Santos, for your kind feedback! We’re glad to hear you had a professional experience and that Denisse was able to support you clearly from the very first call. We truly appreciate your trust in our team! 😊
The Fertility Center by IMI — FAQ
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