About Genea Hollywood Fertility
Genea Hollywood Fertility — Patient Reviews
I couldn’t recommend Genea highly enough. From the reception staff and nurses to Dr Barton, every single person made me feel genuinely cared for and supported throughout our fertility journey. …
Only an excerpt is available here.
Receptionists, nurses and doctors are so gentle and caring. You feel special and in good hands. We went there for ivf and got my son first round… going there for baby number 2. So grateful that we…
We are incredibly grateful to Dr Barton and Dr Falconer for their care, support, and compassion throughout our IVF journey. From the very beginning, we felt genuinely cared for and supported every…
We have been shown the utmost care and understanding by the team at Genea Perth through what has been a long and difficult fertility journey for us. From the admin team to the nurses to the lab…
UPDATED to add that my husband is STILL waiting for an update that was promised *5 WEEKS* ago. The lab has had several reminders but he has not had a single phonecall! …
Only an excerpt is available here.
Clinic response
19 April 2026
Hi Taimane, We're very sorry to hear your concerns are ongoing, and we appreciate you letting us know. Please email us at perth@genea.com.au with a convenient time to speak and a member of our team will make sure they reach you. Your Genea Team
Blown away with the care level from Genea Perth team in particular with Dr Kirri Falconer, Dr Mat Epee and all the wonderful nurses - especially lovely Heather. The most ethical approach paired with…
Clinic response
18 January 2026
Hi Agnieszka, We're so pleased to hear about your positive experience with Dr Kirri Falconer, Dr Mat Epee, and our nursing staff. It's fantastic to know that our team's dedication and attentiveness has made such an impact during your time with us. We're passionate about supporting our patients every step of the way, and your recognition truly makes our day. We appreciate you taking the time to share your experience and wish you every success on your journey ahead! Your Genea Team
Absolutely thrilled with our experience at Genea. After struggling with secondary infertility, we are over the moon with the incredible care and expertise we experienced to achieve our desired…
Clinic response
18 January 2026
Hi David, Thank you so much for your wonderful review! We're absolutely thrilled to hear that you've achieved such a fantastic outcome after struggling with secondary infertility, what incredible news! We're so pleased that you felt welcomed and supported from the very first moment, right through to the doctors and nurses. It's wonderful to know that our team took the time to explain everything thoroughly and address all your concerns along the way. Providing professional, compassionate care whilst supporting our patients through every step of their fertility journey is at the heart of what we do. Your recommendation means so much to us, and we're honoured to have been part of your journey. Thank you for trusting us with your care, and we're wishing you and your growing family all the very best for the future! Your Genea Team
Dr Jo Theo best in the team . Very efficient doctor and staff . Thank you everyone
Clinic response
19 December 2025
Hi Nafisa, Thank you so much for your wonderful review! We're absolutely delighted to hear that Dr Joo Teoh and the team provided you with such efficient and caring service. Your kind words mean a lot, and we're glad we could support you during your visit. Thank you for trusting us with your care, and we wish you all the very best moving forward! Your Genea Team
I have been so impressed with the service so far at Genea. All of the staff are compassionate and responsive and we have not felt like 'just a number' at all. We were so fortunate our first IVF cycle…
Clinic response
19 December 2025
Hi Michael & Rachel, Thank you so much for your kind words, they truly mean a lot to our entire team! We're delighted to hear that you've felt supported and cared for throughout your journey with us. It's wonderful that you were able to see your embryos growing and that Dr Alex Cottam has provided you with a treatment plan that feels right for you. We understand how important it is to feel like a valued individual rather than just a number, and we're so glad our team has been able to provide that personalised care. We're keeping everything crossed for your transfer and are here to support you every step of the way. Thank you for trusting us with your care, and we're wishing you all the very best for a positive outcome. Your Genea Team
Was with another company for 5 years treatments ever 3 or so months with no luck with even getting embryos to survive or falling pregnant with the ones that did survive. …
Only an excerpt is available here.
Clinic response
19 December 2025
Hi Aeesha, Thank you so much for sharing your journey with us! We're absolutely thrilled to hear about your success and are so grateful you chose Genea Perth for your treatment. It's wonderful to know that our team's thorough approach to investigations and personalised care made such a positive difference for you. We understand how challenging the fertility journey can be, especially after years of treatment elsewhere, and we're proud to have been part of your path to success. Your kind words about our doctors, nurses, and admin staff mean the world to us, we'll be sure to share your feedback with the entire team. They work incredibly hard to provide compassionate, professional care to every patient. Wishing you all the very best for your future! Your Genea Team
Contact & Location
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