Genea
About Genea
Genea — Patient Reviews
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Topics were matched by AI to written reviews on 2026-10-17. Open a review to inspect its original text; matches may be inaccurate.
We had such a wonderful experience with the team at Genea Kent Street throughout our fertility journey. The nurses in particular were absolutely wonderful! …
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I have just done my egg collection with Dr Mark Livingstone and I can’t speak highly enough of the care I received. He is an amazing doctor and truly cares about his patients and is surrounded by the…
I attended this clinic for a relatively short period when I was exploring the possibility of having a baby on my own. At the time, I didn’t know what my natural fertility was like or whether I would…
Clinic response
2 October 2026
Hi Jenna, Thank you for taking the time to share your experience. We are sorry to hear about the impact these discussions and records have had on you. We would appreciate the opportunity to understand more and review your concerns. We kindly ask you to email your full details to patientfeedback@genea.com.au so that we can investigate and respond directly.
Highly recommend Genea for anyone who is struggling with their fertility. Amazing staff and doctors, always happy and positive- available for support when we needed it. Wouldn’t go anywhere else.
You can expect the best level of care with this fertility organisation. Extremely talented and professional staff that treat you like an individual and are happy to answer your billions of questions.…
Outstanding care from start to finish. The specialist (Dr Simon Nothman), nurses, and support staff are exceptionally kind and supportive. I felt supported every step of the way. I am thankful and…
Accidentally arrived 1 month before my appointment and they still managed to find a way to fit me in! Lovely guy at the Endrology lab! 5 star service ⭐️⭐️⭐️⭐️⭐️
I had a great experience with Genea from start to finish - the setup with the 7am-9am walk in appointments, very fast turnaround times for calls and operational smoothness was fantastic. I loved that…
Avoid the Sydney CBD clinic as they are too busy for personalised care They need to focus on post implant medication support. Get a good obstetrician and consult with your OB before you go into an…
0 communication, no apologies when there is miscommunication. Bad customer service, and data got hacked a few years ago and no apologies either.
Contact & Location
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